Dell Vostro 1500 Owner's Manual
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Dell Vostro 1500 Owner's Manual

Dell Vostro 1500 Owner's Manual

Dell vostro 1500: owners manual
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See also: Service Manual , Owner's Manual
Dell™ Vostro™ 1500 Owner's Manual
Model PP22L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Vostro 1500

  • Page 1 Dell™ Vostro™ 1500 Owner’s Manual Model PP22L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Vostro, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, Outlook, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View Left Side View Right Side View Back View Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Setting Up a Printer Printer Cable...
  • Page 4 Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using the Display Adjusting Brightness Using a Projector Making Images and Text Look Bigger or Sharper Microsoft Windows Vista™ Using Both a Monitor and Your Computer Display Microsoft Windows XP Windows Vista Setting Display Resolution and Refresh Rate Microsoft Windows XP...
  • Page 5 ® Microsoft Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad ......Customizing the Touch Pad Using a Battery...
  • Page 6 How to Copy a CD or DVD Using Blank CD and DVD Media Helpful Tips Adjusting the Volume Adjusting the Picture Using Dell MediaDirect™ Connecting Your Computer to a TV or Audio Device S-Video and Standard Audio S-Video and S/PDIF Digital Audio...
  • Page 7 ......What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™...
  • Page 8 11 Securing Your Computer Security Cable Lock Passwords If Your Computer Is Lost or Stolen 12 Troubleshooting Dell Technical Update Service Dell Diagnostics Dell Support Utility Drive Problems Optical drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages...
  • Page 9 Dell MediaDirect problems Other software problems Memory Problems ....Network Problems ....
  • Page 10 Restoring Your Operating System Using Microsoft Windows System Restore Using Dell™ PC Restore and Dell Factory Image Restore Using the Operating System Media 13 Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer...
  • Page 11 ..... . . Removing the Card Coin-Cell Battery Removing the Coin-Cell Battery 14 Dell™ QuickSet Features 15 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips .
  • Page 12 AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell 17 Specifications 18 Appendix Using the System Setup Program Viewing the System Setup Screen System Setup Screen...
  • Page 13 Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary ......215 Index .
  • Page 14 Contents...

  • Page 15: Finding Information

    Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities disc to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 139), to run the Dell Diagnostics (see "Dell Diagnostics" on page 109), or to access your documentation.
  • Page 16 • Specifications • How to configure system settings • How to troubleshoot and solve problems Finding Information Find It Here Dell™ Product Information Guide Setup Diagram NOTE: See the setup diagram that came with your computer. Microsoft Windows XP and Windows Vista™...
  • Page 17 These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure,...
  • Page 18 • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...
  • Page 19 Dell QuickSet Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 20 What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media (see "Restoring Your Operating System"...

  • Page 21: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start, and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 22: Front View

    Front View camera indicator (optional) display latch power button device status lights consumer IR sensor touch pad buttons keyboard status lights About Your Computer camera (optional) display keyboard touch pad media control buttons Dell™ MediaDirect™ button digital array microphones...

  • Page 23: Display Latch

    C A M E R A I N D I C A T O R — Indicates that the camera is on. Based on configuration selections you made when ordering your computer, your computer may not include a camera. C A M E R A —...

  • Page 24: Device Status Lights

    D E V I C E S T A T U S L I G H T S The blue lights located to the right of the keyboard indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

  • Page 25: Touch Pad Buttons

    ® Bluetooth status light – Turns on when an internal card with Bluetooth wireless technology is enabled. NOTE: The internal card with Bluetooth wireless technology is an optional feature. The computer. For more information, see the documentation that came with your card.

  • Page 26: Keyboard Status Lights

    I R E C T ™ Dell MediaDirect (see "Using Dell MediaDirect™" on page 68). K E Y B O A R D S T A T U S L I G H T S The blue lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.

  • Page 27: Left Side View

    W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...
  • Page 28 About Your Computer Disables wireless devices. Enables wireless devices. Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 103). • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found •...
  • Page 29 A U D I O C O N N E C T O R S Attach headphones to the Attach a microphone to the X P R E S S A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot.

  • Page 30: Right Side View

    Right Side View battery status light power light eject button IEEE 1394 connector network connector (RJ-45) O P T I C A L D R I V E — For more information about the optical drive, see "Using Multimedia" on page 63. E J E C T B U T T O N —...

  • Page 31: Back View

    V I D E O C O N N E C T O R Connects video devices, such as a monitor. N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections.
  • Page 32 V I D E O O U T C O N N E C T O R T V- U S B C O N N E C T O R S A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer.
  • Page 33 CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to...

  • Page 34: Bottom View

    Bottom View left speaker consumer IR sensor wireless Mini-Card cover battery charge/health gauge L E F T S P E A K E R — To adjust the volume of the integrated speaker, press the volume control buttons or the mute button. M E M O R Y M O D U L E C O I N module and the coin-cell battery.
  • Page 35 C O N S U M E R S E N S O R — Receives the signal from the Dell travel remote controller for basic multimedia navigation control. R I G H T S P E A K E R —...
  • Page 36 About Your Computer...

  • Page 37: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 38: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...

  • Page 39: Transferring Information To A New Computer

    Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...

  • Page 40: Printer Cable

    Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

  • Page 41: Power Protection Devices

    3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start, and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...

  • Page 42: Line Conditioners

    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

  • Page 43: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

  • Page 44: Microsoft ® Windows ® Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 45: Using Both A Monitor And Your Computer Display

    NOTICE: You can damage an external monitor by using an unsupported refresh rate. Before adjusting the refresh rate on an external monitor, see the user’s guide for the monitor. Using Both a Monitor and Your Computer Display You can attach an external monitor or projector to your computer and use it as an extension of your display (known as dual independent display or extended desktop mode).

  • Page 46: Windows Vista

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. Using the Display , and click Control Panel.

  • Page 47: Microsoft Windows Xp

    If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. To set the display resolution and refresh rate for your display, perform the steps in the following section that corresponds to the operating system your computer is using.
  • Page 48 Using the Display...

  • Page 49: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 50: Key Combinations

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 56). Activates a power management mode. You can...

  • Page 51: Microsoft ® Windows ® Logo Key Functions

    Windows logo key and <Pause> Opens the System Properties dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 52: Customizing The Touch Pad

    touch pad • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. •...
  • Page 53 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. Using the Keyboard and Touch Pad...
  • Page 54 Using the Keyboard and Touch Pad...

  • Page 55: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 56: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 57: Microsoft ® Windows ® Battery Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 58: Low-Battery Warning

    90 percent depleted. The computer enters Standby or Sleep mode when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Power Management Modes" on page 59).

  • Page 59: Power Management Modes

    Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

  • Page 60: Configuring Power Management Settings

    Configuring Power Management Settings You can use Dell QuickSet or Windows Power Options to configure the power management settings on your computer. • For information on how to use the Dell QuickSet Power Management wizard, right-click the QuickSet icon in the notification area, click Help, and then select Power Management.

  • Page 61: Charging The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 62: Storing A Battery

    NOTICE: If you choose to replace the battery with the computer in standby or sleep mode, you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data. To remove the battery: 1 If the computer is connected to a docking device (docked), undock it.

  • Page 63: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive.
  • Page 64 A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing media, click Help on the media player (if available). Using Multimedia Play. Move backward within the current track. Pause. Move forward within the current track.

  • Page 65: Copying Cd And Dvd Media

    Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 66: Using Blank Cd And Dvd Media

    Using Blank CD and DVD Media DVD-writable drives can write to both CD and DVD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).

  • Page 67: Adjusting The Volume

    • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording. •...

  • Page 68: Using Dell Mediadirect

    Dell MediaDirect. If the computer is turned on or in standby or sleep mode If you press the Dell MediaDirect button while the computer is turned on or in standby (Windows XP) or sleep (Windows Vista) mode, either Windows Media Center Manager or Dell Media Experience launches, depending on your system setup.

  • Page 69: Connecting Your Computer To A Tv Or Audio Device

    You need the installation software to reinstall Dell MediaDirect. Contact Dell for assistance (see "Contacting Dell" on page 193). For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio...
  • Page 70 Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV.
  • Page 71 S-video TV-out connector S/PDIF digital audio connector Pb (blue) component video-output connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: •...

  • Page 72: S-Video And Standard Audio

    S-Video and Standard Audio audio connector standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 73: S-Video And S/Pdif Digital Audio

    4 Plug the single-connector end of the audio cable into the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.
  • Page 74 composite video adapter S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

  • Page 75: Composite Video And Standard Audio

    composite video adapter 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 76 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 77: Composite Video And S/Pdif Digital Audio

    5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
  • Page 78 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 79: Component Video And Standard Audio

    composite video adapter 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 80 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
  • Page 81 component video adapter 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 82: Component Video And S/Pdif Digital Audio

    Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter Using Multimedia...
  • Page 83 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. component video cable Using Multimedia...
  • Page 84 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports. component video adapter component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV.
  • Page 85 8 See "Enabling the Display Settings for a TV" on page 85 to ensure that the computer recognizes and works properly with the TV. Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced.
  • Page 86 3 Click Advanced. 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center. To access the Help and Support Center in Windows Vista, click the Windows Vista Start button Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 87: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 88: Installing An Expresscard

    Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 89. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.

  • Page 89: Removing An Expresscard Or Blank

    The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 90 Using ExpressCards...

  • Page 91: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 92: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 93: Setting Up And Using Networks

    Setting Up and Using Networks A computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 94: Setting Up A Network

    Setting Up a Network Windows XP 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 95: Wireless Local Area Network

    Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network access.

  • Page 96: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection.

  • Page 97: Connecting To A Wlan

    NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.
  • Page 98 If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
  • Page 99 NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 100: Mobile Broadband (Or Wireless Wide Area Network)

    For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar, and then select Help. Mobile Broadband (or Wireless Wide Area...

  • Page 101: Checking Your Dell Mobile Broadband Card

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support Center (see "Microsoft Windows XP and Windows Vista Help and Support Center"...

  • Page 102: Enabling/Disabling The Dell Mobile Broadband Card

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "wireless switch"...

  • Page 103: Dell Wi-Fi Catcher™ Network Locator

    WiFi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
  • Page 104 Setting Up and Using Networks...

  • Page 105: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 106: If Your Computer Is Lost Or Stolen

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 193). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 107 Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 108 Securing Your Computer...

  • Page 109: Troubleshooting

    (see "Using the System Setup Program" on page 205). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities disc (see "Using the Drivers and Utilities Media" on page 140).
  • Page 110 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.
  • Page 111 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
  • Page 112 Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 193).

  • Page 113: Dell Support Utility

    Learn more about the Dell Support Utility • Turn the Dell Support Utility off For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support window. To access the Dell Support Utility: •...

  • Page 114: Drive Problems

    Click Start→ All Programs→ Dell Support→ Dell Support Settings. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. Drive Problems...

  • Page 115: Optical Drive Problems

    Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD-RW or DVD+/-RW drive L O S E O T H E R P R O G R A M S steady stream of data when writing.

  • Page 116: E-Mail, Modem, And Internet Problems

    3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista 1 Click Start 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue;...
  • Page 117 • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall connector. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. U N T H E O D E M D I A G N O S T I C Windows XP...

  • Page 118: Error Messages

    I S K F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109). Troubleshooting If you are experiencing slow computer —...
  • Page 119 154), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109). A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
  • Page 120 If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109). A R D D I S K D R I V E R E A D F A I L U R E down the computer, remove the hard drive (see "Hard Drive"...
  • Page 121 P E R A T I N G S YS T E M N O T F O U N D on page 154). If the problem persists, contact Dell (see "Contacting Dell" on page 193).
  • Page 122 H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109). I M E D A Y C L O C K L O S T P O W E R corrupted.

  • Page 123: Expresscard Problems

    I M E R C H I P C O U N T E R F A I L E D malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109). N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E be malfunctioning, or a memory module may be loose.

  • Page 124: Ieee 1394 Device Problems

    Fill out the "Diagnostics Checklist" on page 192 as you perform the various checks. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 125: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 109).

  • Page 126: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start H E C K T H E A C A D A P T E R the computer and to the electrical outlet.

  • Page 127: A Solid Blue Screen Appears

    Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect If you are unable to get a response by pressing a —...

  • Page 128: Other Software Problems

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 193). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 129: Memory Problems

    U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 109). Memory Problems Fill out the "Diagnostics Checklist" on page 192 as you complete these checks.

  • Page 130: Mobile Broadband (Wireless Wide Area Network [Wwan])

    Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...

  • Page 131: Power Problems

    If the battery status light rapidly flashes Contact Dell (see "Contacting Dell" on page 193). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.

  • Page 132: Printer Problems

    O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T protection devices, power strips, and extension cables to verify that the computer turns on.

  • Page 133: Scanner Problems

    3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Windows Vista 1 Click Start →...

  • Page 134: Sound And Speaker Problems

    Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is listed, Windows recognizes the scanner. E I N S T A L L T H E S C A N N E R D R I V E R instructions.

  • Page 135: No Sound From Headphones

    Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 109. — Ensure that the headphone — Click or double-click the speaker —...

  • Page 136: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 109.

  • Page 137: If The Display Is Difficult To Read

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 109, then contact Dell (see "Contacting Dell" on page 193).

  • Page 138: If Only Part Of The Display Is Readable

    2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 193). Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.

  • Page 139: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 140 Windows Vista 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties.
  • Page 141 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program.

  • Page 142: Troubleshooting Software And Hardware Problems In The Microsoft ® Windows ® Xp And Microsoft Windows Vista™ Operating Systems

    7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. Windows Vista 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue;...

  • Page 143: Restoring Your Operating System

    "Using Microsoft Windows System Restore" on page 144. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer.

  • Page 144: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore Windows XP...

  • Page 145: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 146 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Troubleshooting...
  • Page 147 Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard- drive space.

  • Page 148: Using The Operating System Media

    5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears.
  • Page 149 The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 150 Troubleshooting...

  • Page 151: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 151 and "Before Working Inside Your Computer" on page 152. You have read the safety information in your Dell Product Information • Guide. •...

  • Page 152: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 153 NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches.

  • Page 154: Hard Drive

    Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 143 and "Reinstalling Drivers and Utilities"...
  • Page 155 hard drive NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 3 Slide the hard drive out of the computer. 4 Remove the two hard-drive bezel screws and pull the hard drive bezel off the hard drive.

  • Page 156: Replacing The Hard Drive

    hard drive bezel hard drive Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector.

  • Page 157: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 158: Hinge Cover

    optical drive device security screw Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 159: Replacing The Hinge Cover

    NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the indent to lift the hinge cover on the right side. 4 Ease the hinge cover up, moving from right to left, and remove it. hinge cover Replacing the Hinge Cover 1 Insert the left edge of the hinge cover.

  • Page 160: Removing The Keyboard

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 161: Replacing The Keyboard

    keyboard screws (2) tabs (5) cable release lever Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector on the DIMM A memory module cover. 2 Rotate the cable release lever to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palm rest. 4 Press on the right edge near the top to snap the keyboard into place.

  • Page 162: Memory

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets, one accessed from beneath the keyboard (DIMM A), and the other accessed from the bottom of the computer (DIMM B).

  • Page 163: Replacing The Dimm A Memory Module

    6 Remove the module from the connector. memory module cover memory-module securing clips (2) Replacing the DIMM A Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 164 3 Replace the memory module cover. 4 Replace the keyboard and hinge cover. 5 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 6 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.

  • Page 165: Removing The Dimm B Memory Module

    Removing the DIMM B Memory Module The DIMM B memory module is located under the memory module cover on the bottom of the computer. 1 Follow the procedures in "Before You Begin" on page 151. 2 Turn the computer upside-down, loosen the captive screw on the memory module cover (see "Bottom View"...

  • Page 166: Replacing The Dimm B Memory Module

    securing clips (2) Replacing the DIMM B Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
  • Page 167 NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 3 Replace the memory module cover. 4 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 168: Subscriber Identity Module

    Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1 Follow the procedures in "Before You Begin"...

  • Page 169: Wireless Mini-Cards

    Wireless Mini-Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, remove the battery from the battery bay before you begin working inside the computer. If you ordered a wireless Mini-Card with your computer, the card is already installed.
  • Page 170 4 Disconnect the antenna cables from the card. WLAN antenna cable connectors (2) WLAN card 5 Release the card by pushing the metal securing tabs toward the WLAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 171: Replacing A Wlan Card

    metal securing tabs (2) mylar sleeve Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the card connector into the system board connector labeled WLAN...

  • Page 172: Removing A Mobile Broadband Or Wwan Card

    3 Connect the appropriate antenna cables to the installing: If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...
  • Page 173 captive screws (2) Mini-Card cover Adding and Replacing Parts...
  • Page 174 4 Disconnect the two antenna cables from the card. WWAN antenna cable connectors (2) WWAN card 5 Release the card by pushing the metal securing tabs toward the WWAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 175: Replacing A Wwan Card

    metal securing tabs (2) mylar sleeve Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN "WWAN"...

  • Page 176: Removing A Wpan Card

    3 Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle). 4 Secure unused antenna cables in the protective mylar sleeve. 5 Replace the cover and tighten the captive screws.

  • Page 177: Replacing A Wpan Card

    Replacing a WPAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WPAN card, never place cables under the card. 1 Insert the card connector into the system board connector labeled WPAN...

  • Page 178: Replacing The Fcm

    metal securing tabs (2) Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the angle. 2 Press the other end of the clicks into place.

  • Page 179: Internal Card With Bluetooth ® Wireless Technology

    Internal Card With Bluetooth Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 180: Coin-Cell Battery

    securing tab securing tab Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 181 coin-cell battery coin-cell battery cable connector 5 Slide the battery out of the mylar sleeve. mylar sleeve Adding and Replacing Parts...
  • Page 182 Adding and Replacing Parts...

  • Page 183: Dell™ Quickset Features

    • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows right corner of your screen.
  • Page 184 Dell™ QuickSet Features...

  • Page 185: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 186: Travel Tips

    • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.

  • Page 187: Getting Help

    1 See "Troubleshooting" on page 109 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 109 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 192.

  • Page 188: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 191, and then see "Contacting Dell" on page 193. DellConnect...

  • Page 189: Autotech Service

    "Contacting Dell" on page 193. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 190: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 191: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 192). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 192 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 193: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 194 Getting Help...

  • Page 195: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache Front side bus frequency System Information System chipset Data bus width...
  • Page 196 ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory slots must be populated and must match in size.
  • Page 197 Ports and Connectors Audio IEEE 1394 Consumer IR Mini-Card Modem Network adapter S-video TV-out Video Communications Modem: Type Controller Interface Network adapter Wireless microphone connector, stereo headphone/speakers connector 4-pin serial connector sensor compatible with Philips RC6 (receive only) three Type IIIA Mini-Card slots RJ-11 port RJ-45 port 7-pin mini-DIN connector (optional S-video...
  • Page 198 Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 21. Video type: Video controller Video memory LCD interface TV support Video type:...
  • Page 199 Audio (continued) Internal microphone Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA WXGA with TrueLife WXGA+ with TrueLife WSXGA+ with TrueLife Refresh rate Operating angle Viewing angles: Horizontal Vertical Dual digital microphone array program menus, media control buttons 15.4-inch WXGA 15.4-inch WXGA with TrueLife 15.4-inch WXGA+ with TrueLife...
  • Page 200 Display (continued) Pixel pitch: WXGA WXGA with TrueLife WXGA+ with TrueLife WSXGA+ with TrueLife Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Specifications 0.258 mm 0.258 mm 0.2304 mm 0.197 mm...
  • Page 201 Battery (continued) Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current (65 W) Output current (90 W) NOTE: If your computer has the discrete video configuration, you must use the 90 W AC adapter that is shipped with your computer.
  • Page 202 AC Adapter (continued) Dimensions (65 W): Height Width Depth Weight (with cables) Dimensions (90 W): Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum):...
  • Page 203 Environmental (continued) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating Storage...
  • Page 204 Specifications...

  • Page 205: Appendix

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 206: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
  • Page 207 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 208: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.

  • Page 209: Touch Pad

    Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 151). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 55). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.

  • Page 210: Media

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 211: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hard- ware components integrated through CFI for the duration of the computer’s service...
  • Page 212 NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 213: Macrovision Product Notice

    Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.
  • Page 214 Appendix...

  • Page 215: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 216 BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...
  • Page 217 CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten).
  • Page 218 device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...
  • Page 219 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 220 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 221 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 222 IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ.
  • Page 223 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 224 modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e- mail.
  • Page 225 PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
  • Page 226 RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.
  • Page 227 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 228 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.
  • Page 229 ® UAC — user account control— Microsoft Windows Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video.
  • Page 230 video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.
  • Page 231 XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip —...
  • Page 232 Glossary...

  • Page 233: Index

    Index Numbers 8-in-1 memory card reader, 91 audio device connecting, 69 enabling, 85 audio. See sound battery charge gauge, 57 charging, 61 checking the charge, 56 performance, 55 power meter, 57 removing, 61 replacing coin-cell battery, 180 storing, 62 blank cards ExpressCards, 87 memory card, 91 removing, 89, 92...
  • Page 234 109 starting from the Drivers and Utilities media, 110 starting from your hard drive, 109 Dell MediaDirect about, 26 problems, 127 Dell support site, 18 DellConnect, 188 device latch release description, 35 Index device status lights description, 24 diagnostics...
  • Page 235 Factory Image Restore, 145, 147 description, 35 FCM. See Flash Cache Module Flash Cache Module, 177 hard drive description, 35 problems, 115 replacing, 154 returning to Dell, 157 hardware conflicts, 142 Dell Diagnostics, 109 Hardware Troubleshooter, 142 hibernate mode, 59 hinge cover removing, 158...
  • Page 236 49 labels Microsoft Windows, 17 Service Tag, 17 lost computer, 106 media playing, 63 media control buttons Dell MediaDirect button, 68 description, 25 memory DIMM A, 163 DIMM B, 165 installing, 162 removing, 162, 165 Index memory card, 91...
  • Page 237 CD drive, 115 CD-RW drive, 115 computer crashes, 126-127 computer does not start up, 126 computer stops responding, 126 conflicts, 142 Dell Diagnostics, 109 Dell MediaDirect, 127 drives, 114 DVD drive, 115 error messages, 118 hard drive, 115 IEEE 1394 connector, 124...
  • Page 238 195 spyware, 118, 128 standby mode about, 59 stolen computer, 106 Subscriber Identity Module, 168 support contacting Dell, 193 support website, 18 S-video TV-out connector description, 32 System Restore, 143-144 system setup program commonly used options, 206 screens, 206...
  • Page 239 Dell Mobile Broadband Card Utility, 130 QuickSet icon, 183 Safely Remove Hardware, 123 wireless activity indicator, 99 telephone numbers, 193 toolbars adjusting the size, 183 touch pad, 51 cleaning, 209 customizing, 52 touch pad buttons description, 25 track stick/touch pad buttons...
  • Page 240 Windows XP Device Driver Rollback, 140 Hardware Troubleshooter, 142 hibernate mode, 59 PC Restore, 145 reinstalling, 20 standby mode, 59 System Restore, 144 wireless turning activity on and off, 183 wizards Windows Easy Transfer, 39 WLAN, 169 installing Mini-Card, 169 WPAN installing, 176 WWAN...

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