Video And Monitor Problems; If The Screen Is Blank; If The Screen Is Difficult To Read - Dell XPS Gen 3 Owner's Manual

Video and Monitor Problems

CAUTION:
located in the Product Information Guide.

If the screen is blank

NOTE:
See the monitor documentation for troubleshooting procedures.
HECK THE MONITOR CABLE CONNECTION
C
• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.
• If you are using a graphics extension cable and removing the cable solves the problem, the cable is
defective.
• Swap the computer and monitor power cables to determine if the power cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.)
HECK THE MONITOR POWER LIGHT
C
monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.
T EST THE ELECTRICAL OUTLET
such as a lamp.
C HECK THE DIAGNOSTIC LIGHTS

If the screen is difficult to read

C HECK THE MONITOR SETTINGS
and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.
M OVE THE SUBWOOFER AWAY FROM THE MONITOR
the subwoofer is at least 60 cm (2 ft) away from the monitor.
M OVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES
other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check
for interference.
OTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE
R
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Solving Problems
Before you begin any of the procedures in this section, follow the safety instructions
—
— If the power light is off, firmly press the button to ensure that the
— Ensure that the electrical outlet is working by testing it with another device,
— See page 47.
— See the monitor documentation for instructions on adjusting the contrast
— If your speaker system includes a subwoofer, ensure that
— Fans, fluorescent lights, halogen lamps, and