A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell XPS Gen 3 Owner's Manual

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
HECK THE SOFTWARE DOCUMENTATION
C

A program is designed for an earlier Windows operating system

UN THE ROGRAM OMPATIBILITY
R P C
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.

A solid blue screen appears

URN THE COMPUTER OFF
T — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

Other software problems

HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
C
INFORMATION
—
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
ACK UP YOUR FILES IMMEDIATELY
B
F NECESSARY UNINSTALL AND THEN REINSTALL THE PROGRAM
— I ,
IZARD
W —
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Solving Problems