Printer Problems; Scanner Problems - Dell XPS Gen 3 Owner's Manual

Printer Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located
in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
HECK THE PRINTER DOCUMENTATION
C
information.
NSURE THAT THE PRINTER IS TURNED ON
E
HECK THE PRINTER CABLE CONNECTIONS
C
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
EST THE ELECTRICAL OUTLET
T
such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3
Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s):
setting is USB.
EINSTALL THE PRINTER DRIVER
R

Scanner Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
C HECK THE SCANNER DOCUMENTATION
information.
— See the printer documentation for setup and troubleshooting
—
— Ensure that the electrical outlet is working by testing it with another device,
W INDOWS —
— See the printer documentation for instructions.
— See the scanner documentation for setup and troubleshooting
41
Solving Problems