Dell Diagnostics; When To Use The Dell Diagnostics - Dell XPS Gen 3 Owner's Manual

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A B C D
A B C D
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Dell Diagnostics

CAUTION:
located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" (see
page 31) and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
Start the Dell Diagnostics from either your hard drive (see page 50) or from the Dell Dimension
ResourceCD.
50
Advanced Troubleshooting
Problem Description
Another failure has occurred.
The computer is in a normal operating
condition after POST.
Before you begin any of the procedures in this section, follow the safety instructions
The Dell Diagnostics works only on Dell™ computers.
Suggested Resolution
• Ensure that the cables are properly
connected to the system board from
the hard drive, CD drive, and DVD
drive (see page 69).
• If there is an error message on your
screen identifying a problem with a
device (such as the floppy drive or
hard drive), check the device to make
sure it is functioning properly.
• The operating system is attempting to
boot from a device (such as the floppy
drive or hard drive); check system
setup (see page 113) to make sure the
boot sequence is correct for the
devices installed on your computer.
• If the problem persists, contact Dell
(see page 123).
None.