Network Problems - Dell XPS Gen 3 Owner's Manual

ESTART THE COMPUTER
R —
1
Simultaneously press <Ctrl><Esc> to display the Start menu.
2
Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
EST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.
T
C HECK THE MOUSE SETTINGS
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click Mouse.
3
Try adjusting the settings.
R EINSTALL THE MOUSE DRIVER
UN THE ARDWARE ROUBLESHOOTER
R H T

Network Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
C HECK THE NETWORK CABLE CONNECTOR
network connector on the back of the computer and the network jack.
HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER
C
network communication exists. Replace the network cable. For a description of network lights, see
"Connectors" on page 111.
R ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
HECK YOUR NETWORK SETTINGS
C
network to verify that your network settings are correct and that the network is functioning.
R UN THE H ARDWARE T ROUBLESHOOTER
—
— See page 54.
— See page 57.
— Ensure that the network cable is firmly inserted into both the
— Contact your network administrator or the person who set up your
— See page 57.
— If the link integrity light is off, that indicates no
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Solving Problems