Before You Begin - Dell Precision 330 User Manual

118 So lv ing Pr o ble m s

Before You Begin

This section describes system and software problems, offers corrective
actions, describes the Dell Diagnostics
and codes. Before you call Dell for technical assistance, complete the
following tasks to help you resolve computer problems:
• Read "About Your
Assistance."
• Read "Safety First—For You and Your
• Take the problem-solving action listed in the following table for the
component or equipment that is not working properly.
S o l v i n g P r o b l e m s
Problem
Power indicator does not light
Monitor power indicator does not light
No video display on the monitor
No sound
Printer not working properly
Serial or other parallel devices not
working properly
Mouse not working properly
Keyboard not working properly
Cannot read or access diskettes
Cannot boot the computer or access a
hard drive
System time resets or loses time
Expansion card errors or malfunction
A program locks up
Computer locks up
Computer gets wet
utility, and provides system messages
Computer," including "Finding Information and
Computer."
Action
See "Power
See "Monitor
See "Video
See "Sound and Speaker
See "Printer
See "Serial or Parallel Device
See "Mouse
See "Keyboard
See "Diskette Drive
See "Hard Drive
See "Battery
See "Expansion-Card
See "Recover From a Program That Is
Not Responding"
See "Restart a Computer That Is Not
Responding"
See "Repairing a Wet
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Problems"
Computer"