Software Problems - Dell OptiPlex GX50 User Manual

yellow Other failure
green
green
green
green Normal operating
green condition after POST
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Software Problems

This section provides general guidelines for analyzing software problems.
For detailed troubleshooting information on a particular program, see the
documentation that accompanied the software or consult the support
service for the software.
If your computer is behaving erratically, back up your files immediately. If
your computer has a tape drive installed, see the documentation that came
with the tape backup software for instructions on performing a backup
operation. Otherwise, see your operating system documentation for
information on backing up data files.
Basic Checks:
• Ensure that the application program is compatible with the operating
system installed in your computer and that your computer meets the
minimum hardware requirements needed to run the software.
• Ensure that you properly installed and configured the application
program. Reinstall the program if necessary.
• Consult the software documentation or contact the software
manufacturer for detailed troubleshooting information on a particular
application program.
• Ensure that you have not made an error while entering data.
• Make sure that problems are not caused by a virus — Use a virus-
scanning application program to check the floppy disks or CDs.
• Verify that the program's device drivers do not conflict with certain
application programs.
Check the computer
message that appears on
your monitor screen.
None.
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