System Board Problems - Dell OptiPlex GX50 User Manual

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So lv ing Pr o ble m s
Did any of the diagnostics tests fail?
Yes. Contact Dell for technical assistance.
No. Go to step 3.
Turn off the computer and devices, disconnect them from their
3
electrical outlets, wait at least 5 seconds, and then open the computer
cover.
Rotate the power supply away from the system board.
4
Replace the memory module(s).
5
Close the computer cover, reconnect the computer and devices to
6
their electrical outlets, and turn them on.
Does the RAM count displayed correctly match the actual amount of
memory installed in the computer?
Yes. The memory module(s) were defective. The problem is resolved.
No. Contact Dell for technical assistance.

System Board Problems

A system board problem can result from a defective system board
component, a faulty power supply, or a defective component connected to
the system board. If an error message indicates a system board problem, fill
out the Diagnostic Checklist
CAUTION: Before you perform this procedure, see
Instructions."
Reboot the computer and run the System Board Devices test group in
1
the Dell Diagnostics.
Did any of the tests fail?
Yes. Contact Dell for technical assistance.
No. Go to step 2.
Turn off the computer and devices, disconnect them from their
2
electrical outlets, wait at least 5 seconds, and then open the computer
cover.
Make sure the power cables from the power supply are firmly
3
connected to the connectors on the system board.
as you perform the following steps.
"Safety