Sharp MX-C507F User Manual page 168

Troubleshooting
Action
Step 4
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Horizontal white lines
Notes:
•
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•
If horizontal white lines keep appearing on your prints, then see the "Repeating defects" topic.
Action
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Do horizontal white lines appear on prints?
Yes
Contact your dealer. The problem is
Yes
Contact your dealer. The problem is
168
No
solved.
No
solved.