Faults And What To Do About Them - Siemens WN54A2A0HK Instruction Manual And Installation Instructions

Faults and what to do about them

Faults
Water is leaking from the
appliance.
The door cannot be
opened.
The appliance is not filling
with water.
Detergent/fabric softener
is not being dispensed.
The programme will not
start.
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
I Start/Reload button
cannot be operated.
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
■
- - - (Rinse hold = no final drain) is activated (depending on the module).
■
Continue the programme by selecting 0 Spin/Drain p and pressing I
Start/Reload .
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
■
~ "Emergency release" on page 46
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
■
~ "Filter in the water supply is blocked" on page 46
If an additional water filter has been installed (depending on the
Note:
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
Is the supply hose kinked or trapped?
■
Is the appliance filled with water?
■
Is detergent/fabric softener congealed in the dispenser(s)?
■
Is the « i-Dos pump unit blocked? Emptying the dispenser(s), pour about
■
50°C water into the dispenser(s). Do not fill the dispensers above the max.
mark, and soaking for about 1 hour, then empty the dispenser(s) and pour
detergent/fabric softener again.
If you cannot rectify a fault yourself, please all customer services.
Have you touched the I Start/Reload button or selected B Finish in/
■
myTime?
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows à•‹ for 5 s after you have
■
switched on the appliance, the appliance is in shop mode. Wait for the dis-
play message à•‹ to disappear. Touch and hold I Start/Reload for at
least 5 s. ‹"" will appear in the display panel. Turn the programme selec-
tor to Û (Off). Now you already turned off the shop mode. You can use the
appliance now as usual.
Not a fault – Some programme specifically detect and weigh the load after the
programme has started in order to calculate the optimum amount of water for
washing. The drum will then start filling with water.
Ó is continuously lit. The detergent drawer has not been pushed in fully. Push
the detergent drawer in fully.
Faults and what to do about them
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