Faults and what to do about them
en
Faults
The water is not draining.
Water is not visible in the
drum.
« i-Dos button cannot be
operated.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
Foam is leaking from the
detergent drawer.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
50
Cause/Remedy
Drain pipe or water drain hose is blocked. Clean the drain pipe and the
■
water drain hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain
■
pipe and the water drain hose are not kinked or trapped.
The drain pump is blocked.
■
~ "Drain pump is blocked" on page 44
The drain hose at the siphon is blocked.
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~ "The drain hose at the siphon is blocked" on page 45
- - - (Rinse hold = no final drain) is activated (depending on the module).
■
Continue the programme by selecting 0 Spin/Drain p and pressing I
Start/Reload .
The water drain hose is connected too high. Install the water drain hose at
■
a maximum height of 1 meter.
~ "Hose and cable lengths" on page 16
Not a fault – the water is below the visible area.
Is automatic dosing an option for the programme?
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Is the pump unit blocked? Switch off the appliance and clean the pump
■
unit.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Filling the dispensers" on page 39
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the « i-Dos detergent drawer, cleaning the « i-Dos detergent
drawer and its housing, cleaning the « i-Dos pump unit" on page 41
~ "Filling the dispensers" on page 39
Automatic dosing: « i-Dos check the dosage settings and, if required,
■
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
Manual dosing: Have you used too much detergent? Use less detergent in
■
the next wash cycle.
Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
■
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Automatic dosing: « i-Dos check the dosage settings and, if required,
■
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
Manual dosing: Have you used too much detergent? Add less detergent in
■
the next time you run a wash cycle with the same load.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.