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Faults and what to do about them
en
Display
H:32
alternating with
End
when programme is
finished
w 3 sec lights up
o lights up
The indicator lamp of
the k Drum Clean
programme flashes
Other displays
Faults and what to do about them
Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
The door cannot be
opened.
46
Cause/Remedy
The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed. Distribute small and large items of laundry evenly in
the drum.
The childproof lock is activated – deactivate it.
Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
Run the k Drum Clean 90°C programme to clean and care for the drum and the
outer tub.
Notes
Run the programme without laundry.
■
Use washing powder or a detergent containing bleach. To prevent foaming,
■
only use half the amount of detergent recommended by the detergent manu-
facturer. Do not use detergent designed for woollens or delicates.
Switching the k Drum Clean information signal on/off.
■
~ "Switching the drum-care information signal on/off" on page 40
Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer service.
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
■
Programme does not start?
■
Is the water tap turned on?
■
Could the filter in the water supply be blocked?
■
~ "Filter in the water supply is blocked" on page 43
Is the supply hose kinked or trapped?
■
Dispenser(s):
Empty and clean.
1.
2.
Refill.
Clean and refill the dispensers.
Childproof lock activated? Deactivate childproof lock.
■
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
■
~ "Emergency release" on page 44
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