Troubleshooting - Avaya S8500 Quick Start Manual

7

Troubleshooting

Problem:
Avaya equipment is missing
Customer equipment is missing
Customer network information is
missing
No power to the UPS
The a larm LEDs on
flashing
No power to the Avaya-supplied
ethernet switch
Alarm LEDs on the
ethernet switch are flashing
No power to the media server
No V on the IPSI LCD
the UPS are
Avaya-supplied
Solution:
Contact the project manager
Contact the project manager
Contact the project manager
Is the UPS plugged into the outlet?
Does the outlet have power?
Refer to the UPS user's guide
Is the switch plugged into the UPS?
Does the UPS have power?
Refer to the Avaya-supplied ethernet
switch user's guide
Is the media server plugged into the
UPS?
Does the UPS have power?
Push the power button on the media
server to start
Check the connection to the network