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11. Troubleshooting
Messages that Appear When There Is a Problem with the Certificate
Message
"The destination cannot
be selected because the
device certificate used
for the S/MIME
signature is not currently
valid."
"Signature cannot be set
because there is a
problem with the Digital
Signature's device
certificate. Check the
device certificate."
"Signature cannot be set
because the Digital
Signature's device
certificate is not currently
valid."
"The destination cannot
be selected because
there is a problem with
the device certificate
used for the S/MIME
signature. Check the
device certificate."
440
Cause
The device certificate
used for the S/MIME
signature is not currently
valid.
The device certificate
used for the digital
signature in PDF or
PDF/A is not currently
valid.
The device certificate
used for the digital
signature in PDF or
PDF/A is missing or
invalid.
Solution and reference
Install a new device certificate used for the S/
MIME signature.
Use a valid device certificate for the digital
signature in PDF or PDF/A.
See "Scanning an Original as a PDF with
Security Setting Specified", User Guide.
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