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This data is only transferred while the navigation
system is active in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me calls
Making a call via the overhead control panel
Requirements:
You have access to a GSM network.
R
The contract partner's GSM network cover‐
R
age is available in the respective region.
The ignition is switched on so that vehicle
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data can be transferred automatically.
1
me button for service, concierge or informa‐
tion calls
2
SOS button cover
3
SOS button
To make a Mercedes me call: press button
#
1.
To make an emergency call: press SOS
#
button cover
2
briefly to open.
Multimedia system 281
Press and hold SOS button
3
for at least
#
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Center
has been initiated via the me button in the over‐
head control panel or the multimedia system.
Using the voice control system, you can select
one of the following services:
Concierge Service (if the service is activated)
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Accident and breakdown management
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(
page 285)
/
Mercedes-Benz Customer Center for general
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information about the vehicle
You can find information on the following topics:
Activation of Mercedes me connect
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Operating the vehicle
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Nearest authorized Mercedes-Benz Center
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