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C C h h a a p p t t e e r r 4 4 : :
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g
T T i i p p s s f f o o r r T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g
Troubleshooting usually falls into one of the following categories:
If you encounter difficulties during installation or operation of your Canon S500
printer, quickly scan all topics until you find a description that approximates
your difficulty. Go through the related solutions until you find one that works.
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g I I n n s s t t a a l l l l a a t t i i o o n n
Problem
Cannot
install the
printer driver
I I n n s s t t a a l l l l a a t t i i o o n n
The printer driver will not install properly.
P P r r i i n n t t e e r r H H a a r r d d w w a a r r e e
The printer is not working or not working as expected.
P P r r i i n n t t e e d d O O u u t t p p u u t t
The printed output is not coming out as expected.
E E r r r r o o r r M M e e s s s s a a g g e e
You are getting an error message from the software (displayed
on the screen) or the printer (indicated by a flashing lamp).
C C u u s s t t o o m m e e r r C C a a r r e e C C e e n n t t e e r r
Canon offers a full range of customer technical support options.
Possible Cause
Procedure not
See "Installing the Printer Driver" on page 41.
followed correctly
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