Page 1 BUBBLE JET PRINTER User’s Guide...
Page 2: Table Of Contents
Inside the Printer ... 17 Operation Panel ... 18 Printer Driver Functions (Windows) ...19 Opening the Printer Properties Dialog Box ... 20 Printer Properties Dialog Box Description ... 22 BJ Status Monitor Functions ... 35 Cancelling a Print Job ... 38 Uninstalling Printer Drivers ...
Page 3 Using the Printer with a Network ... 60 Uninstalling Printer Drivers ... 64 Routine Maintenance ...65 When to Replace Ink Tank and Maintain Print Head ... 66 Replacing an Ink Tank ... 67 Printing the Nozzle Check Pattern ... 72 Print Head Cleaning ...
Page 4 Printer Does Not Start or Stops During Print Jobs ... 134 Paper Does Not Feed Properly or Paper Jams ... 140 The POWER Lamp Flashes Orange ... 143 An Error Message is Displayed on the Screen ... 146 Problems Unique to Windows ... 156 Problems Unique to the Macintosh ...
Page 5: Introduction
Introduction Thank you for purchasing the Canon S6300 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.
Page 6: How To Use This Manual
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen.
Page 7 Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Page 8: Safety Precautions
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
Page 9: Cleaning The Printer
If ﬂammable solvents come in contact with electrical components inside the printer, it could cause a ﬁre or electric shock. Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.
Page 10: Maintaining The Printer
Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use inﬂammable sprays near the printer.
Page 11: Choosing A Location
To avoid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Page 12: Power Supply
Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer after turning it off. Never use a power supply voltage other than that supplied in the country of purchase.
Page 13 Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
Page 14: Printer Parts And Their Functions
Printer Parts and Their Functions • Front View • Rear View • Inside the Printer • Operation Panel Printer Parts and Their Functions...
Page 15: Front View
Pull the output tray extension out one step when printing on B4 size paper or smaller, and pull it out two steps when printing on paper larger than B4. Printer Parts and Their Functions Paper Guide When loading paper, ensure the left edge just touches this guide.
Page 16: Rear View
Rear View Printer Parts and Their Functions USB Port This connector is used to connect the printer to a computer through a USB interface. Printer Port (Parallel) This connector is used to connect the printer to a computer through a parallel interface.
Page 17: Inside The Printer
Adjusts the gap between the print head and the surface of the printing paper. Print Head Lock Lever Locks the print head into the holder. Once the print head is installed, do not touch this lever. Printer Parts and Their Functions Print Head Holder Install the print head here. Inside the Printer...
Page 18: Operation Panel
Flashing green: the printer is preparing to print, or is currently printing. Flashing orange: an error has occurred and the printer is not ready to print. Flashing orange and green alternately: an error has occurred that may require a service call.
Page 19: Printer Driver Functions (Windows)
Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Drivers Printer Driver Functions (Windows)
Page 20: Opening The Printer Properties Dialog Box
In your application, select the command to print a document. The Print dialog box can usually be opened by selecting Print from the File menu. Ensure that Canon S6300 is selected in the Name ﬁeld. Then click the Properties button. The Printer Properties dialog box opens.
Page 21 This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, the Windows operating system adds several tabs, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Page 22: Printer Properties Dialog Box Description
Printer Properties Dialog Box Description Note The screens in this section refer to Windows 95/Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows NT4.0 may look slightly different. Printer Driver Functions (Windows) • Main Tab • Page Setup Tab •...
Page 23: Main Tab
Main Tab Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.
Page 24 Before starting printing, verify that settings such as the lever position are correct. Note To see a description of any item in the Printer Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button.
Page 25: Page Setup Tab
Page Setup Tab Page Size Ensure the correct paper size is selected. Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 26 Verify the overall layout, stamps, background, etc., to be applied to the print job. dimensions. This setting is usually selected by default. When using this function, ensure you correctly specify the Page Size and the Printer Paper Size. (Available only in Windows 2000/Windows NT4.0) The document is resized when printed. When this is selected, you can specify the Printer Paper Size and Scaling.
Page 27 Stamp/Background Tab (Not Available in Windows NT4.0) Stamp Select the check box and choose the stamp. Place stamp over text When selected, the stamp is printed over the print data. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 28 Prints the background image only on the ﬁrst page. Select Background... This allows you to register a new background, or to display details of the background you have selected. Preview Area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 29: Effects Tab
Effects Tab Simulate Illustration This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 30 In such cases, select the Apply Throughout Page check box. Preview Area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 31 This list displays the printing settings currently registered in the Proﬁles tab. The Current Settings proﬁle contains the settings currently speciﬁed in the Main, Page Setup and Effects tabs. The Default Settings proﬁle contains the factory default settings. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 32 Add to Proﬁles... dialog box appears. Retrieve from Proﬁles Click to activate registered printer settings. The contents of the Main, Page Setup and Effects tabs are changed by selecting the printer settings in Printing Proﬁles and then clicking this button.
Page 33: Maintenance Tab
Deep Cleaning Click to start print head deep cleaning. Use this function only if Cleaning has not improved the print quality. For details, refer "Print Head Deep Cleaning". Printer Driver Functions (Windows) "Print Head Cleaning". Printer Properties Dialog Box Description...
Page 34 Click to turn the printer off. Auto Power This allows you to turn the printer off when no data is sent to the printer for a certain period of time, or turn the printer back on again when data is sent to the printer.
Page 35: Bj Status Monitor Functions
The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. Click the Canon BJ Status Monitor icon on the Task Bar. The BJ Status Monitor appears.
Page 36 Printer Driver Functions (Windows) Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button. BJ Status Monitor Functions...
Page 37 When errors occur or ink runs low The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or ink is low. In such cases, take the appropriate action as described in the Printer Status tab.
Page 38: Cancelling A Print Job
Cancelling a Print Job To cancel the current print job, ﬁrst open the BJ Status Monitor. Click the Canon BJ Status Monitor icon on the Task Bar. Click Cancel Printing. Note If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.
Page 39: Uninstalling Printer Drivers
Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the ﬁles associated with the printer driver at the same time. Click the Start button and select Programs, Canon S6300, Uninstall. Click Yes when the conﬁrmation message appears.
Page 40: Printer Driver Functions (Macintosh)
Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers Printer Driver Functions (Macintosh)
Page 41: Description Of Print Settings
Description of Print Settings • Page Setup Dialog Box • Print Dialog Box Printer Driver Functions (Macintosh) • Printer Utility Dialog Box • Detailed Setting Dialog • Options Dialog Box • Register Settings Dialog Box Description of Print Settings...
Page 42: Page Setup Dialog Box
Select the size of the paper for the print job. To enter the size manually, select Custom 1 - Custom 3 and click Custom. Banner Printing Select this check box when printing on banner paper. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 43 Box allows you to specify the length and width of the paper. Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing, as well as for changing the print mode.
Page 44: Printer Utility Dialog Box
Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing.
Page 45 Printer Driver Functions (Macintosh) Print Head Cleaning Print Head Deep Cleaning Note For information about Print Head Alignment, refer to the Quick Start Guide . Description of Print Settings...
Page 46: Print Dialog Box
To open the Print dialog box, select Print from the File menu in your application program. Media Type Ensure this setting matches the type of paper media loaded in the printer. Greyscale Printing Select to print a greyscale version of a colour document.
Page 47 Specify the output destination, print order and page layout for the document you are printing. Apply... Allows you to register print settings or to implement a previously registered print setting. Printer Driver Functions (Macintosh) Detailed Setting Description of Print Settings...
Page 48: Detailed Setting Dialog Box
To open the Detailed Setting dialog box, select Manual then click Details... Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Printer Driver Functions (Macintosh) in the Print dialog box and Description of Print Settings...
Page 49 However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the page is recommended. In such cases, select the Apply Throughout Page check box. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 50 This function manipulates colour image data to produce illustration effects. To use the function, select the check box. To adjust the brightness of the image, drag the Contrast slide bar. Dragging the slider to the right brightens the image. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 51 Monochrome effects Prints a colour image in a single colour. Select the check box and choose the colour you wish to use. Preview Area Printer Driver Functions (Macintosh) Description of Print Settings...
Page 52 Colour Correction Select a colour correction method: BJ Standard, ColourSync or None. BJ Standard is usually the optimum colour correction method for printing with a BJ printer. When ColourSync is selected, you should also specify the Print Type and Printer Proﬁle settings.
Page 53 Move the bar for each colour to adjust the balance of colour intensity. Moving the bar to the right intensiﬁes the colour. Intensity Move the slide bar to adjust the print density. Moving the bar to the right increases the density. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 54: Options Dialog Box
To open the Options dialog box, click the Options... button in the Print dialog box. Destination Select the print output destination. Printer is the usual selection. To check the layout or other image elements before printing, select Preview. To save the document as a PICT ﬁle, select PICT File.
Page 55 Up or 4 Up, you should also set the Page Order to specify the document page order for printing. The Page Border option allows you to select whether to print a border around the individual document pages. Preview Area Printer Driver Functions (Macintosh) Description of Print Settings...
Page 56 Deletes unwanted print settings. To delete unwanted settings, select the settings in Settings and click the Remove button. Defaults Restores the print settings selected in Settings to defaults. A check mark appears next to the selected print settings. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 57: Bj Print Monitor
Opening the BJ Print Monitor Select Chooser from the Apple Menu. Set Backgrounding to On. After starting a print job, select BJ Print Monitor in the Application Menu. The BJ Print Monitor launches. Printer Driver Functions (Macintosh) BJ Print Monitor...
Page 58 To change the print order, place the mouse pointer over the name of the document, hold the mouse button down while dragging the document name to the new position, then release. Note, however, that you cannot change the print order of a document already printing. Printer Driver Functions (Macintosh) BJ Print Monitor...
Page 59: Cancelling A Print Job
The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note To suspend printing, click the name of the document being printed then click . To resume printing, click Printer Driver Functions (Macintosh) Cancelling a Print Job...
Page 60: Using The Printer With A Network
• Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide . • Use a USB cable to connect the printer to the computer that will function as the print server.
Page 61 Click the close box to close the Chooser. • Client setup procedure Select Chooser in the Apple Menu. Select Active in AppleTalk. Select the S6300 (Server) icon, then select the printer server in Connected to:. Click the close box to close the Chooser. Printer Driver Functions (Macintosh)
Page 62 The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. BJ Print Monitor Functions BJ Status Monitor Functions Printer Driver Functions (Macintosh) Using the Printer with a Network...
Page 63 • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select Print Server in the File menu, then select the desired print server and click OK.
Page 64: Uninstalling Printer Drivers
Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program ﬁles associated with it at the same time. Before proceeding, ensure you save any unsaved ﬁles in any currently running applications.
Page 65: Routine Maintenance
• When to Replace Ink Tank and Maintain Print Head • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Print Head Cleaning • Print Head Deep Cleaning • Cleaning the Printer • Transporting the Printer Routine Maintenance...
Page 66: When To Replace Ink Tank And Maintain Print Head
Print Head Cleaning Print Head Deep Cleaning If print head deep cleaning does not resolve the problem, the print head may be worn out. Contact a Canon service representative. If the print quality is poor If the problem remains When to Replace Ink Tank and Maintain Print Head...
Page 67: Replacing An Ink Tank
• Black: BCI-3eBK Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. With the printer on, open the paper output tray and the front cover.
Page 68 Remove the empty ink tank. Push the tab and remove the ink tank. Do not touch the lock lever; remove only the ink tank. Important • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
Page 69 Routine Maintenance Unpack the new ink tank and pull off the orange tape. Replacing an Ink Tank...
Page 70 Remove the orange protective cap from the bottom of the ink tank. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port. Never press here! Ink may squirt out of the tank.
Page 71 • To maintain optimal print quality, use an ink tank within six months of ﬁrst use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. An ink tank left out in the open and then reinstalled in the printer may not function.
Page 72: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern from the Printer Drivers Windows With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box Click the Maintenance tab and then click the Nozzle Check icon.
Page 73 Macintosh With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utilities dialog box.
Page 74 Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of A4 or Letter paper in the printer. Hold the RESUME/CANCEL button down until the POWER lamp ﬂashes twice. Examining the Nozzle Check Pattern Routine Maintenance...
Page 75 Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the print head requires cleaning. Unevenness in these patterns indicates the print head requires alignment.
Page 76: Print Head Cleaning
Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note Cleaning the head consumes ink, so perform head cleaning only when necessary.
Page 77 The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utility dialog box. Select Cleaning from the pull-down menu, and then click the Cleaning icon.
Page 78 Cleaning the Print Head from the Printer This operation cleans all nozzles, both black and colour. Because this method also resets the printer, any print data stored in the printer is lost. Ensure the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp ﬂashes once.
Page 79: Print Head Deep Cleaning
Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note Print head deep cleaning consumes more ink than standard print head cleaning, so perform this procedure only when necessary.
Page 80 If not, check that there are sufﬁcient ink levels in all tanks before turning off printer. Be sure to perform another print head deep cleaning 24 hours after turning off printer. If the head is still not clean, the print head may be worn out. Contact a Canon service representative.
Page 81: Cleaning The Printer
Cleaning the Printer During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. Turn the printer off. After making sure that the POWER lamp is off, unplug the printer.
Page 82 Routine Maintenance Open the front cover and gently wipe the interior of the printer with a dry cloth. Wipe away any stray ink drops, paper scraps, and dust. Pay special attention to cleaning the black panel and white rollers, as these are most susceptible to soiling.
Page 83: Transporting The Printer
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box. Turn the printer off. After making sure that the POWER lamp is off, unplug the printer.
Page 84 Remove the paper rest and push in the paper output tray and extension. Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
Page 85 Routine Maintenance Secure the printer with adhesive tape as shown, and then pack it in a plastic bag. Transporting the Printer...
Page 86 Routine Maintenance When placing the printer in its box, immobilize it by inserting the protective material on both sides of the printer. Clearly label the box as "Fragile", if using a transport company. Transporting the Printer...
Page 87: Printing Media
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Transparencies CF-102 •...
Page 88: Compatible Media Types
• Others: Envelopes (European DL and US Com. #10) Important Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
Page 89 Weight 64 to 105 gsm (17 to 28 lb) Do not use paper heavier than this, as it could jam in the printer. Types The following types of media can be used. For more information about the media and the printing methods, refer to the speciﬁc sections.
Page 90: Envelopes
Envelopes Use either European DL or US Com. #10 size envelopes. Preparation for Printing Press down on all four corners and edges of the envelopes to ﬂatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
Page 91 * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely ﬂat and the edges are not aligned. Ensure that no curl or puff exceeds 5 mm (0.2 in).
Page 92 If even after removing any curl in the envelopes they still will not feed properly, clean the paper feed roller. Ensure the printer is turned on. If any paper is loaded in the printer, remove the paper. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the RESUME/CANCEL button.
Page 93 Load a sheet of A4 or Letter plain paper in the printer. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the RESUME/CANCEL button. The paper that is loaded in the printer will feed through the printer and be ejected. Repeat this operation three times.
Page 94: High Resolution Paper Hr-101N
High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Loading • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the left. •...
Page 95 Printer Driver Settings • Media Type: High Resolution Paper • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output Do not stack more than 40 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected.
Page 96: Glossy Photo Paper Gp-301
Glossy Photo Paper GP-301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality. Loading • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the left. •...
Page 97 Printer Driver Settings • Media Type: Glossy Photo Paper • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Do not stack more than 10 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected.
Page 98: High Gloss Photo Film Hg-201
High Gloss Photo Film HG-201 This ﬁlm has an extremely glossy surface, ideal for printing photographs with outstanding results. Loading • Load only one sheet at a time. • Load the ﬁlm with the cut corner at the upper right. •...
Page 99 Printer Driver Settings • Media Type: High Gloss Photo Film • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries.
Page 100: Glossy Photo Cards Fm-101
Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images slightly larger than the area indicated by the perforations.
Page 101 • Media Type: Glossy Photo Cards • Page Size: Canon 101.6 x 152.4 mm (Canon 4 x 6 in) Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink dries (approx. two minutes).
Page 102: Photo Paper Pro Pr-101
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. Loading • Load only one sheet at a time. • Load the paper with the glossier side facing up. •...
Page 103: Printer Driver Settings
Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 30 minutes).
Page 104: Printable Area
Printing Media Printable Area Printing Area Photo Paper Pro PR-101...
Page 105: Photo Paper Pro Pc-101S
Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of PC-101S, make the images slightly larger than the area indicated by the perforations.
Page 106 Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Select Custom Size and enter 118.6 x 215.9mm (4.67 x 8.5 in). Applications Settings Enter 109.6 x 160.4mm (4.31 x 6.31 in) in Image Size. For details on how to specify the image size, refer to the application’s user manual. You may not be able to specify the size of the image correctly in some applications.
Page 107: Transparencies Cf-102
Transparencies CF-102 This ﬁlm is ideal for printing presentation material for use with overhead projectors. Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the Paper Thickness Lever to the left. •...
Page 108 • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print Side Printer Driver Settings • Media Type: Transparency • Page Size: Ensure the setting matches the size set in the application.
Page 109: T-Shirt Transfers Tr-201
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.
Page 110 Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.
Page 111: Banner Paper
Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
Page 112 Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or ﬂoor. Banner Paper...
Page 113 Printer Driver Settings • Media Type: Plain Paper • Page Size: When using A4 banner paper: A4 When using letter size banner paper: Letter • Copies: Must be set to "1" to print correctly. • In Windows, select Banner Printing for Printing Type on the Page Setup tab.
Page 114: Troubleshooting
• Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Page 115: Cannot Install The Printer Driver
Install the printer driver carefully following the procedures described in the Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. Uninstalling Printer Drivers...
Page 116 If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM , open the My Computer window, and then double-click the CD-ROM icon. Note If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe").
Page 117: Print Quality Is Poor Or Contains Errors
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...
Page 118: Cannot Print To End Of Job
Conﬁrm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.
Page 119: Colours Are Unclear
Colours are Unclear Conﬁrm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.
Page 120: Meaningless Characters Or Symbols Are Printed
Troubleshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a speciﬁc document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
Page 121: Printing Is Blurred/Colours Are Wrong
Print Head Cleaning If the problem is not resolved after cleaning the print head several times, the print head may be worn out. Contact a Canon service representative. Note Always ensure you dispose of the protective cap and protective tape from a print head.
Page 122: Straight Lines Are Misaligned
Straight Lines are Misaligned Align the print head. Ensure you align the print head every time you install a new print head. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click Print Head Alignment. Follow the instructions on the screen.
Page 123 Macintosh Open the Page Setup dialog box. Click Utilities. Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Note Straight lines can become misaligned if the paper thickness lever has been moved.
Page 124 In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Page 125: Printed Paper Curls Or Ink Blots
Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
Page 126 Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details. Click the Colour icon and then drag the Intensity slide bar to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...
Page 127: Back Of Paper Is Smudged
Back of Paper is Smudged If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or enable Pause Page to pause after each sheet has printed.
Page 128 Select Custom Settings form the pull-down menu. Select Pause between pages., and then click Send. You may need to clean some internal parts of the printer. Follow the procedure below. Load sheets of A4 or Letter plain paper in the printer.
Page 129: Printed Surface Is Scratched
When the message indicating that the lever is incorrectly positioned appears, simply continue printing. Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy.
Page 130 Windows Open the Printer Properties dialog box. On the Main tab, select Manual for Colour Adjustment, and then click Set. Drag the Intensity slide bar to adjust the intensity. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Page 131 White Streaks Print the nozzle check pattern to check the ink output. If a speciﬁc colour does not print in the nozzle check pattern, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to "Straight Lines are Misaligned".
Page 132: Colours Are Uneven Or Streaked
Colours are Uneven or Streaked Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Page 133 Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, select Custom for the Print Quality setting, and click Set. Click Diffusion for the Halftoning setting. Macintosh Open the Print dialog box.
Page 134: Printer Does Not Start Or Stops During Print Jobs
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs...
Page 135: Printing Does Not Start
Printing Does Not Start Emsure the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is ﬂashing green, the printer is initialising. Wait until the POWER lamp stops ﬂashing. Note When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing.
Page 136 Ensure the correct printer driver is selected. In Windows, ensure that Canon S6300 is selected in the Print dialog box. In Macintosh, ensure that S6300 is selected in the Chooser. Note In Windows, you can set the Canon S6300 as the default printer.
Page 137: Printing Stops Before It Is Completed
The print head can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before resuming. In this event, interrupt the print job at a convenient time and turn the printer off for at least 15 minutes.
Page 138: Printer Moves But Does Not Print
Ensure that the ink tanks snap into place when you install them. If there is plenty of ink but the printer does not print, clean the print head. After cleaning the print head, print the nozzle check pattern to check that ink is being output normally.
Page 139: Print Head Holder Does Not Move To The Centre
The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is ﬂashing green, the printer is initialising. When the POWER lamp stops ﬂashing, open the front cover again.
Page 140: Paper Does Not Feed Properly Or Paper Jams
Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...
Page 141: Paper Does Not Feed Properly
Media," and prepare the envelopes before printing. Once you have prepared the envelopes, load them in the printer in portrait orientation. If the envelopes are placed in landscape orientation, they may not feed properly. When using transparencies, load one sheet of plain paper in the printer ﬁrst, and then place the transparencies on top of it.
Page 142: Paper Jams
If you cannot pull the paper out, press the POWER button twice to eject the paper automatically. If the paper tears and a piece remains inside the printer, open the front cover and remove it. After removing all paper, close the front cover.
Page 143: The Power Lamp Flashes Orange
The POWER Lamp Flashes Orange An error has occurred in the printer. The number of ﬂashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. Two ﬂashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button.
Page 144 ﬂashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced.
Page 145 An error that requires contacting a Canon service representative may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative.
Page 146: An Error Message Is Displayed On The Screen
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to LPT1 or USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Page 147 Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. If spooling is enabled, disable it to send the print data directly to the printer and try printing again. Open the Printer Properties dialog box from the Start menu.
Page 148 On the Details tab, click Spool Settings and then select Print directly to printer. In Windows 2000 or Windows NT4.0, click the Advanced tab or Scheduling tab and then click Print directly to the printer. Verify the printer port status. • When using the parallel interface (in Windows 95/Windows 98/Windows Me/Windows 2000) Right-click My Computer and select Properties.
Page 149 Ports tab). If LPT1:(ECP Printer Port) is displayed in the Print to the following port ﬁeld, the parallel port is selected. If USBPRNnn (Canon S6300) or USBnnn (Canon S6300) ("n" represents a number) is displayed, the USB port is selected.
Page 150 Opening the Printer Properties dialog box directly from the Start menu If the setting is incorrect, shut down Windows, turn off the printer and either connect the printer to the interface selected in the printer driver, or install the correct printer driver corresponding to the interface.
Page 151: Application Error Or General Protection Fault
Troubleshooting Application Error or General Protection Fault Windows Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
Page 152 There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. If the printer is connected to the USB interface, follow the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide .
Page 153: Other Error Messages
Windows If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows 95, Windows 98 or Windows Me, click the Guide tab for action to be taken in response to the error.
Page 154 Could not spool successfully due to insufﬁcient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Background printing failed (Windows 95/Windows 98/Windows Me only) Restart Windows and try printing again.
Page 155 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Error No.: X300 Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting. In the Apple menu, select Chooser.
Page 156: Problems Unique To Windows
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 95/Windows 98/Windows Me only) • Cannot Print Normally Troubleshooting Windows Problems Unique to Windows...
Page 157: The Bj Status Monitor Is Not Displayed
On the Details tab (or Ports tab), click Spool Settings and select "Enable bi-directional support for this printer." If the printer is connected to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is displayed only when the computer and cable support bi- directional communication.
Page 158: Cannot Print In Background (Windows 95/Windows 98/ Windows Me Only)
ﬁles, or disable background printing. Ensure that background printing is enabled. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Page Setup tab, click Printer control... and select Background Printing. Troubleshooting Problems Unique to Windows...
Page 159: Cannot Print Normally
Cannot Print Normally When the printer port is set to "ECP", cancel ECP mode and then try printing again. Sometimes ECP mode disrupts normal printing. Open the Printer Properties dialog box. Click the Maintenance tab. Click Custom Settings to open the Custom Setting dialog box.
Page 160 If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to FILE as follows. The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing Technology) driver may disrupt normal printing. Click the Start button, then click Settings and Printers.
Page 161: Problems Unique To The Macintosh
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
Page 162 If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S6300 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Page 163: Cannot Print In Background
Cannot Print in Background Ensure background printing is enabled. In the Apple menu, select Chooser. Click Backgrounding on. Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary ﬁles, or disable background printing. Troubleshooting Problems Unique to the Macintosh...
Page 164: Appendices
Appendices • Deleting an Unknown Device (USB interface) • For Faster Printing Macintosh Windows Appendices Windows...
Page 165: Deleting An Unknown Device (Usb Interface)
Deleting an Unknown Device (USB interface) If printer driver installation using the USB interface was not seccessful, carry out the procedure described in “Notes on Handling the USB interface (for Windows Users)” in the Quick Start Guide . If the problem remains, follow the steps below to delete the unknown device.
Page 166 Appendices • If the unknown device is under Universal serial bus controller • If the unknown device is under Other devices Deleting an Unknown Device (USB interface)
Page 167 Turn the printer off. Remove the Setup Software & User’s Guide CD-ROM , if it is in the drive. Restart Windows. Install the printer driver again following the instructions in the Quick Start Guide . and then click OK in the System Properties...
Page 168: For Faster Printing
The USB interface provides the quickest printing with Windows 98, Window Me and Windows 2000. Refer to the Quick Start Guide for USB connection details. When using the parallel printer interface, use the ECP data transfer mode for faster printing. Note The ECP mode may not speed up printing on some computers.
Page 169 Click the Maintenance tab and click the Custom Settings icon. Select the Set printer to ECP mode check box and click Send. Appendices For Faster Printing...
Page 170 Send. Turn the printer off and back on to cancel the ECP mode. • With Windows 95, a problem may remain after you cancel the ECP mode setting. See also “Unable to Print from the Canon BJ Printer Port” in the on-line Help. Appendices...
Page 171: Speciﬁcations
Speciﬁcations Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) Print speed (printing with Canon standard pattern): Black printing Colour printing Print direction: Bi-directional Print width: 322.2 mm max. (12.7 in) Resident print control mode: Canon extended mode 1200 (vertical) dpi. max.
Page 172 Interface (USB): USB 1.10-compatible Interface connector (parallel): Amphenol 57-40360 or equivalent Interface connector (USB): USB standard Series B receptacle (USB interface) Recommended printer cable (parallel): Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 2.0 m (6.5 ft)
Page 173 Acoustic noise level: Approx. 39 dB (A) (in the best quality mode) Operating environment: Temperature: 5 to 35˚C (41 to 95˚F) Humidity: 10 to 90%RH (no condensation) Storage environment: Temperature: 0 to 40˚C (32 to 95˚F) Humidity: 5 to 90% RH (no condensation) Power supply: Europe AC 230 V±10%, 50 Hz...
Page 174 Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Transparencies, T-shirt Transfers, Banner Paper Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper Envelopes Glossy Photo Paper...
Page 175 90.0 to 329.0 mm (3.5 to 13.0 in) height: 120.0 to 584.2mm (4.7 to 23.0 in) Weight: 64 to 105 gsm (17 to 28 lb) Canon Special media: High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards...
Page 176 Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi Print Head: Black: Cyan, Magenta, Yellow: 256 nozzles (1200 dpi) Ink Tanks: Capacity: Black(BCI-3eBK) Cyan(BCI-3eC) Magenta(BCI-3eM) Yellow(BCI-3eY) *1 1500 characters per page, normal text, at standard and plain paper mode with Windows 95/Windows 98/Windows Me *2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper...
Page 177 Mac OS, or approx. 25 MB on Windows NT 4.0 and Windows 2000 (including temporary ﬁles) Note • BJ Status Monitor cannot be used when printer is used in network operating environment. • When connecting printer and computer through USB interface, use the system under the following operating environment.
Page 178 To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
Page 179 A3+, A3, Ledger, B4, A4, B5, A5 Size A3+ (13 19) Ledger (11 17) 3.0 mm / 0.12 in 5.0 mm / 0.2 in 3.4 mm / 0.13 in Printable Area (width height) 322.2 475.0 mm / 12.7 18.7 in 290.2 412.0 mm / 11.4 16.2 in 272.6 423.8 mm / 10.7 16.7 in 250.2 356.0 mm / 9.9 14.0 in...
Page 180 Letter, Legal Size Letter Legal 3.0 mm / 0.12 in 5.0 mm / 0.2 in 6.4 mm / 0.25 in Printable Area (width height) 203.2 271.4 mm / 8.0 10.7 in 203.2 347.6 mm / 8.0 13.7 in 28.0 mm / 1.1 in Recommended printing area Printable area 26.5 mm / 1.04 in...
Page 181 A4+, Letter+, Glossy Photo Cards Size Letter+ Glossy Photo Card A4+, Letter+: 28.0 mm / 1.1 in Glossy Photo Card: 26.0 mm / 1.02 in Printable Area (width 212.5 299.7 mm / 8.4 11.8 in 218.4 281.9 mm / 8.6 11.1 in 109.4 159.9 mm / 4.3 6.3 in 28.0 mm / 1.1 in 5.1 mm / 0.2 in...
Page 182 Photo Paper Pro (PC-101S) Size Photo Paper Pro PC-101S Note The printing area of Photo Paper Pro PR-101 is identical to that of A4 size paper. For details, refer to 28.0 mm / 1.1 in 28.0 mm / 1.1 in 4.0 mm / 0.16 in Printable Area (width 109.6 160.4 mm / 4.3 6.3 in...
Page 183 Envelopes Size Printable Area (width European DL 190.5 103.2 mm / 7.5 4.1 in US Com. #10 211.8 98.0 mm / 8.3 3.9 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in height) Printable area 26.5 mm / 1.04 in Speciﬁcations...
Page 184 Banner Paper Size Banner Paper 28.0 mm / 1.1 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in Min. 2 sheets 3.4 mm / 0.13 in Recommended printing area Printable area Printable Area (width height) A4: 203.2 1774.0 mm / 8.0 69.8 in Letter: 203.2 1668.4 mm / 8.0 65.7 in Max.
Page 185: Index
Index Application Error Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-3eBK BCI-3eC BCI-3eM BCI-3eY BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) CAPT driver Chooser (Macintosh) Cleaning Index 35, 153, 157...
Page 186 Cleaning the Printer Client (Macintosh) Compatible Media Types Deep Cleaning Deleting an Unknown Device (USB interface) ECP mode Envelopes Error Message Fit-to-Page Printing Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301 High Gloss Photo Film HG-201...
Page 187 Ink Tank Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) Page Setup Dialog Box (Macintosh) Page Size (Windows) Paper feed roller Paper Guide Paper Jams Paper Output Tray Paper Rest...
Page 188 Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Port (Parallel) Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern Replacing an Ink Tank RESUME/CANCEL Button Sheet Feeder Simulate illustration (Macintosh)
Page 189 Transparencies CF-102 Transporting the Printer T-Shirt Transfers TR-201 Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) USB interface USB Port When to Replace Ink Tank and Maintain Print Head WPS driver Index 150, 160...

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