Troubleshooting; Printer Problems - Canon Color imageCLASS MF8170c Software Manual

Troubleshooting

This chapter describes the problems you might encounter when using the machine and their
remedies. It also explains what to do if you cannot solve the problem by yourself.
•"Printer Problems," on p. 5-1.
•"Driver Problems," on p. 5-4.
•"Scanning Problems," on p. 5-6.
•"Installing and Uninstalling Problems," on p. 5-11.
If you cannot solve the problem by referring to the information in this chapter, see also Chapter
9, "Troubleshooting," in the Basic Guide.

Printer Problems

Printer does not print.
Q Is there paper in the machine?
A Make sure paper is loaded.
Q Does the copy job stop due to out of paper?
A Load paper. The print job will start automatically when the copy job is
completed.
Q Is the cartridge installed correctly?
A Make sure the cartridge is installed correctly. (See the Set-Up Instructions for
the Machine.)
Q Does your BIOS port setting need to be modified?
A See your computer's documentation concerning available ports.
5
CHAPTER
5-1
Printer Problems