If You Cannot Solve The Problem - Canon imageCLASS D860 Basic Manual

❚ The letter "E" and numbers appear in the LCD.
An abnormality has occurred in the machine.
• Unplug the machine and wait more than 10 minutes, then plug it in again. If the message is still displayed,
unplug the machine and call your service representative.

If You Cannot Solve the Problem

If you have a problem with your machine and you cannot solve it by referring to the information in this chapter,
call your service representative. (→ p. iv)
• If the machine makes strange noises, emits smoke or strange smells, unplug the power cord
CAUTION
immediately, and then call your service representative. Do not attempt to disassemble or repair
the machine yourself.
• Attempting to repair the machine yourself may void the limited warranty.
MPORTANT
If you need to call your service representative, make sure you have the following information:
• Product name
imageCLASS D880/D860/D861
• Serial number
The serial number is on the label located at the back of the machine.
• CAPT software version number → Printer Guide
• Date of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results
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