Software Difficulties; Paper Handling Difficulties - Brother DCP-8060 User Manual

Software Difficulties

Difficulties
Cannot install software or print.
Cannot perform '2 in 1' or '4 in 1'
printing.
The machine does not print from
Adobe Illustrator.
When using ATM fonts, some
characters are missing or some
characters are printed in their
place.
'Unable to write to LPT1', 'LPT1
already in use' or 'MFC is Busy'
error message appears.

Paper Handling Difficulties

Difficulties
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
The machine does not feed paper
from the MP tray.
I need to know how to load
envelopes.
I need to know which paper is good
to use.
There is a paper jam.
52
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User's Guide
on the CD-ROM.)
®
If you are using Windows 98/98SE/Me, click Start, Settings, and then Printers.
Right-click Brother DCP-XXXX (where XXXX is your model name) and click
Properties. Click Spool Setting on the Details tab. Choose RAW from Spool
Data Format.
Make sure that the machine is on (plugged into the electrical socket and the power
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
Make sure that the LCD does not show an error message.
Make sure no other device drivers, which also communicate through the parallel
port, are running automatically when you turn on the computer (such as, drivers
for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,
Run=command lines in the win.ini file or the Setup Group)
Check with your computer manufacturer to confirm that the computer's parallel
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
Port Mode – ECP)
Suggestions
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not selected in the printer driver.
If the LCD shows a Paper Jam message and you still have a problem, see
Paper jams on page 63.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. See your application's manual for
more information.
You can use plain paper, recycled paper, envelopes, transparencies and labels
that are made for laser machines. (For details, see Acceptable paper and other
media on page 9.)
See Paper jams on page 63.