Scanning Difficulties; Software Difficulties - Brother MFC-8860DN User Manual

Scanning Difficulties

Difficulties
TWAIN errors appear while
scanning.

Software Difficulties

Difficulties
Cannot install software or print.
Cannot perform '2 in 1' or '4 in 1'
printing.
The machine does not print from
Adobe Illustrator.
When using ATM fonts, some
characters are missing or wrong
characters are printed in their
place.
'Unable to write to LPT1', 'LPT1
already in use' or 'MFC is Busy'
error message appears.
Suggestions
Make sure that the Brother TWAIN driver is chosen as the primary source. In
®
PaperPort , click File, Scan and choose the Brother TWAIN driver.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User's Guide
on the CD-ROM.)
®
If you are using Windows 98/98SE/Me, click Start, Settings, and then Printers.
Right-click Brother MFC-XXXX (where XXXX is your model name) and click
Properties. Click Spool Setting on the Details tab. Choose RAW from Spool
Data Format.
Make sure that the machine is on (plugged into the electrical socket and the power
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
Make sure that the LCD does not show an error message.
Make sure no other device drivers, which also communicate through the parallel
port, are running automatically when you turn on the computer (such as, drivers
for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,
Run=command lines in the win.ini file or the Setup Group)
Check with your computer manufacturer to confirm that the computer's parallel
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
Port Mode – ECP)
Troubleshooting and routine maintenance
95