Print Quality Difficulties - Brother DCP-8060 User Manual

Print Quality Difficulties

Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
Network Difficulties (DCP–8065DN only)
Difficulties
Cannot print over a wired Network.
The network scanning feature
does not work.
Your computer cannot find your
machine.
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 9.)
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 9 and Basic tab in the Software User's Guide on
the CD-ROM.)
If this problem occurs when making copies turn Toner Save mode to off in the
machine menu setting. (See Toner save on page 17.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide on the CD-ROM.)
Suggestions
Make sure your machine is powered on and is on-line and in Ready mode.
Print the Network Configuration list to see your current Network settings.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different
port on your hub using a different cable. If the connections are good, the
upper LED of the back panel of the machine will be green.
If you are using a wireless connection or are having Network problems see
the Network User's Guide on the CD-ROM for more information.
®
(For Windows only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
firewall. If you are using a third party firewall (anything other than the built-in
Windows firewall), see the instructions for that software or contact the software
manufacturer.
®
<Windows XP SP2>
1. Click the Start button, 'Settings', 'Control Panel' and then 'Windows
Firewall'. Make sure that Windows Firewall on the 'Basic' tab is set to on.
2. Click the 'Exceptions' tab and 'Add port' button.
3. Enter any name, port number (54295 for network scanning), select 'UPD'
and click 'OK'.
4. Make sure if the new setting is added and is checked, and then click 'OK'.
®
For Windows XP SP1, please visit the Brother Solutions Center.
®
<For Windows users>
The firewall setting on your PC may be rejecting the necessary network
connection. For detail, see the instruction above.
®
<For Macintosh users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.
Troubleshooting and routine maintenance
53