Photocapture Center™ Difficulties; Network Difficulties - Brother MFC-820CW User Manual

Multifunction center/facsimile machine
Hide thumbs Also See for MFC-820CW:
Table of Contents

Advertisement

PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
properly.
Cannot access Removable Disk
from Desktop icon.

Network Difficulties

Difficulty
Cannot print over the Network.
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
110
Suggestions
1
Have you installed the Windows
1) Unplug the USB cable.
®
2) Install the Windows
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the media card and put it back in again.
3
If you have tried 'Eject' from within Windows
you continue.
4
If an error message appears when you try to eject the media card, it means
the card is being accessed. Wait a while and then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Make sure you have put the media card into the media slot.
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 64.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User's Guide on the CD-ROM for more information.)
®
(For Windows
users only) Firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User's Guide for
your software or contact the software manufacturer.
®
<Windows
XP SP2 users>
1
Click the Start button, Settings, Control Panel and then Windows Firewall.
Make sure that Windows Firewall on the Basic tab is set to On.
2
Click the Exceptions tab and Add port button.
3
Enter any name, port number (54295 for network scanning and 54926 for
Network PC-Fax receiving), choose UDP and click OK.
4
Make sure if the new setting is added and is checked, and then click OK.
®
For Windows
XP SP1 user's, please visit the Brother Solutions Center.
®
2000 update? If not, do the following:
2000 update, and see the Quick Setup Guide. After
®
, take out the media card before

Advertisement

Table of Contents
loading

Table of Contents