Brother MFC-8220 User Manual
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Brother MFC-8220 User Manual

Multifunction center/facsimile machine
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MFC-8220
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Version B

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Summary of Contents for Brother MFC-8220

  • Page 1 MFC-8220 ® Version B...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 4: Ordering Accessories And Supplies

    Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

  • Page 5: Usa And Canada

    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this guide has been compiled and published, covering the latest product descriptions and specifications. The contents of this guide and the specifications of this product are subject to change without notice.
  • Page 6 (collectively referred to in this warranty as "this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to...
  • Page 7 AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...

  • Page 9: Safety Precautions

    Safety precautions To use the MFC safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the MFC. Before you clean the MFC or clear a paper jam, make sure you have unplugged the power cord from the AC power outlet. After you use the MFC, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
  • Page 10 ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

  • Page 11: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90°F (10°-32.5°C).

  • Page 12: Quick Reference Guide

    Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load the original document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Start Press Real Time Transmission You can send faxes in real time. If it is not illuminated in green, press Load the original...
  • Page 13 (up to 99). Press Stack/Sort , and then press Press Sort (or Stack ) and then press Press Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice) http://www.brothermall.com...

  • Page 14: Table Of Contents

    Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information... 1-1 Symbols used in this Guide ... 1-1 Fax Test Sheet and Product Registration (USA only) ... 1-2 On-Line Registration (USA and Canada) ... 1-2 MFC part names and operations ... 1-3 Control panel overview ...
  • Page 15 How to load paper... 2-4 To load paper or other media in the paper tray ... 2-4 To load paper or other media in the manual Using the automatic document feeder (ADF) ... 2-7 On-screen programming ... 3-1 User-friendly programming ... 3-1 Menu table ...
  • Page 16 Distinctive Ring... 5-10 What does your telephone company’s ‘Distinctive Ring’ do? ... 5-10 What does Brother’s ‘Distinctive Ring’ do? ... 5-10 Do you have Voice Mail?... 5-11 Before you choose the ring pattern to register ... 5-11 Registering the Distinctive Ring pattern ... 5-12 Turning off the Distinctive Ring ...
  • Page 17 Out of Memory message ... 6-4 Sending a fax at the end of a conversation ... 6-4 Basic sending operations... 6-5 Sending faxes using multiple settings... 6-5 Contrast ... 6-5 Fax Resolution... 6-6 Manual and automatic fax Redial ... 6-7 Dual Access ...
  • Page 18 Remote Fax Options ... 8-1 Programming a Fax Forwarding number... 8-1 Programming your pager number... 8-2 Setting Fax Storage... 8-3 Setting your Remote Access Code... 8-4 Remote Retrieval ... 8-5 Using your Remote Access Code... 8-5 Remote commands ... 8-6 Retrieving fax messages ...
  • Page 19 Industry Canada Compliance Statement (Canada only) ... 11-4 For your safety... 11-4 Disconnect device... 11-4 LAN connection ... 11-4 International E Statement ... 11-5 Laser safety ... 11-5 FDA regulations ...11-6 Important safety instructions... 11-7 Trademarks... 11-9 Shipment of the MFC... 11-9 Troubleshooting and routine maintenance ...
  • Page 20 Glossary ... G-1 Specifications ...S-1 Product description ...S-1 General...S-1 Print media ...S-2 Copy ...S-2 Fax...S-3 Scanner ...S-4 Printer ...S-5 Interfaces...S-5 Computer requirements ...S-6 Consumable items...S-7 Network (LAN) board (NC-9100h) ...S-8 Index ... I-1 Remote Retrieval Access card ... R-1 xviii...

  • Page 21: Introduction

    Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC-8220 is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.

  • Page 22: Fax Test Sheet And Product Registration (Usa Only)

    Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your MFC is working properly.

  • Page 23: Mfc Part Names And Operations

    MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button 1 Manual Feed Tray No. Name Manual Feed Tray Front Cover Release Button ADF Document Output Support Telephone Handset ADF Document Support Control Panel Face-down Output Tray Support Flap...

  • Page 24: Back View

    ■ Back view 11 AC Power Connector 12 Face-up Output Tray (Back Output Tray) No. Name AC Power Connector Face-up Output Tray (Back Output Tray) Paper Guides Telephone Line Jack Handset Jack USB Interface Connector Parallel Interface Connector External Telephone Line Jack Plug in the external telephone line here. 13 Paper Guides 14 Telephone Line Jack 15 Handset Jack...

  • Page 25: Control Panel Overview

    Control panel overview Print keys: Secure Lets you print out data saved in memory by entering your four-digit password. Job Cancel Clears data from the printer memory. Liquid Crystal Display (LCD) Displays messages on the screen to help you to set up and use your MFC.
  • Page 26 Press to scroll forward or backward to a menu selection. When using the speaker, telephone handset or ring, you can press these keys to adjust the volume in fax mode. Press to scroll through the menus and options. Also, you can use these keys to do a numerical search for the names of stored numbers in fax mode.

  • Page 27: Back Light Color Shows The Mfc Status

    Back light color shows the MFC status The LCD back light will change color depending on the MFC status. MFC status Sleep Mode Initializing Orange Warming Up in Sleep mode Menu in Operation Receiving Data from the Computer Data Remaining in Printer Memory Warming Up Ready...
  • Page 28 If you cannot clear the error and still see the Red back light color after turning the MFC back on, please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

  • Page 29: About Fax Machines

    MFC is set to answer after four, your Voice Mail will stop your MFC from receiving faxes. If you set Voice Mail and the Brother MFC to answer after the same number of rings, there is no way of knowing which one will answer first.

  • Page 30: Fax Tones And Handshake

    Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You will hear them after you dial and press continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.

  • Page 31: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error.

  • Page 32: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.

  • Page 33: Connections

    Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). Connections The external TAD must be plugged into the back of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

  • Page 34: Recording Outgoing Message (Ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.

  • Page 35: Special Line Considerations

    Special line considerations Roll-over phone lines A roll-over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

  • Page 36: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

  • Page 37: Installing Mfc, External Two-Line Tad And Two-Line Telephone

    Installing MFC, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is explained in the following steps.

  • Page 38: Multi-Line Connections (Pbx)

    Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.

  • Page 39: Loading Paper And Original Documents

    Loading paper and original documents About paper Paper specifications for each paper tray Manual feed tray Paper types Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparency Paper weights 16 to 43 lb (60 to 161 g/m Paper sizes Width: 2.75 to 8.66 in.

  • Page 40: Recommended Paper

    Do not use ink jet paper. It may cause a paper jam and damage your MFC. The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-8220.

  • Page 41: Choosing Acceptable Paper

    Choosing acceptable paper We recommend that you test paper (especially special sizes and types of paper) on the MFC before purchasing large quantities. ■ Avoid feeding label sheets that are partly used or your MFC will be damaged. ■ Avoid using coated paper, such as vinyl coated paper. ■...

  • Page 42: How To Load Paper

    How to load paper To load paper or other media in the paper tray Pull the paper tray completely out of the MFC. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray.
  • Page 43 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.

  • Page 44: To Load Paper Or Other Media In The Manual Feed Tray

    To load paper or other media in the manual feed tray When printing envelopes and labels you should only use the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the paper size. Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller.

  • Page 45: Using The Automatic Document Feeder (Adf)

    Using the automatic document feeder (ADF) You can send faxes, copy and scan from the ADF (automatic document feeder). ■ Make sure original documents written with ink are completely dry. ■ The original documents to be faxed must be from 5.8 to 8.5 inches wide and 3.9 to 14 inches long.
  • Page 46 ■ The ADF can hold up to 30 pages and feeds each sheet individually. Use standard (20 lb or 75 g/m ■ Always fan the original documents before putting them in the ADF, and then stagger the pages in the ADF as shown: DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

  • Page 47: On-Screen Programming

    On-screen programming User-friendly programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.

  • Page 48: Navigation Keys

    Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu —OR— Press for Printer menu —OR— Press for Print Reports menu —OR—...
  • Page 49 Then set an option by pressing LCD. The LCD will then show the next menu level. Press to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted . to scroll backward if you passed your choices or want to save keystrokes.
  • Page 50 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size The factory settings are shown in Bold with “ ”. Menu Select &...
  • Page 51 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 1.General 4.Volume Setup (Continued) 5.Auto Daylight 6.Ecology 7. LCD Contrast The factory settings are shown in Bold with “ ”. 3 - 5 ON-SCREEN PROGRAMMING Menu Select &...
  • Page 52 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 1.General 8. Tray Setup Use:Copy (Continued) (This setting only appears if you have the optional tray #2) 9.
  • Page 53 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (In Fax mode only) (Continued) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold with “ ”. 3 - 7 ON-SCREEN PROGRAMMING Menu Select &...
  • Page 54 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 2.Fax 2.Setup Send (Continued) (Continued) (In Fax mode only) 3.Set Auto Dial The factory settings are shown in Bold with “ ”. Menu Select &...
  • Page 55 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 2.Fax 4.Setup Reports (Continued) 5.Remote Fax 6.Remaining Jobs The factory settings are shown in Bold with “ ”. 3 - 9 ON-SCREEN PROGRAMMING Menu Select &...
  • Page 56 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 2.Fax 0.Miscellaneous (Continued) 3.Copy 1.Quality 2.Contrast The factory settings are shown in Bold with “ ”. Menu Select &...
  • Page 57 To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 4.Printer 1.Emulation 2.Print Options 3.Reset Printer 5.Print 1.Help List Reports 2.Auto Dial 3.Fax Activity 4.Transmission 5.User Settings 0.Initial 1.Receive...
  • Page 58 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set If you installed optional LAN board (NC-9100h), the LCD shows the following LAN menu. Main Menu Submenu 6.LAN 1.Setup TCP/IP (option) The factory settings are shown in Bold with “ ”. Select &...
  • Page 59 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 6.LAN 2.Setup Internet (option) (Continued) 3.Setup Mail The factory settings are shown in Bold with “ ”. 3 - 13 ON-SCREEN PROGRAMMING Select &...
  • Page 60 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 6.LAN 4.Setup Mail (option) (Continued) 5.Setup Relay 6.Setup Misc. The factory settings are shown in Bold with “ ”. Select & Set Menu Options Selections...
  • Page 61 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — Select & Set Main Menu Submenu 6.LAN 6.Setup Misc. (option) (Continued) (Continued) 7.Scan to E-mail With the optional paper tray #2 Main Menu Submenu Menu Selections 2.Fax 1.Setup 5.Auto Receive...

  • Page 62: Getting Started

    Getting started Initial Setup Setting the Date and Time Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press Enter the last two digits of the year.

  • Page 63: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number so they are printed on all fax pages that you send. Menu Press Enter your fax number (up to 20 digits). Press Enter your telephone number (up to 20 digits). Press (If your telephone number and fax number are the same, enter the same number again).

  • Page 64: Entering Text

    Entering text When you are setting certain menu selections, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for not have printed letters because they are used for special characters.

  • Page 65: Special Characters And Symbols

    Special characters and symbols Press , and then press the special character or symbol you want. Then press Press Press Press The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it...

  • Page 66: General Setup

    General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the MFC takes after the last Copy or Scan operation before it returns to Fax mode.

  • Page 67: Setting The Paper Size

    Setting the Paper Size You can use eight sizes of paper for printing copies: A4, letter, legal, executive, A5, A6, B5 and B6 and three sizes of paper for printing faxes: A4, letter and legal. When you change the size of paper in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax or reduced copy on the page.

  • Page 68: Setting The Ring Volume

    Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu Press Press ( Low , Med , High or Off ). Press Stop/Exit Press —OR— You can adjust the ring volume when your MFC is idle (not being used).

  • Page 69: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the MFC’s one-way speaker volume. Menu Press Press ( Low , Med , High or Off ). Press Stop/Exit Press —OR— In Fax mode, you can adjust the speaker volume by pressing Hook/Hold , and then selecting a speaker volume level.

  • Page 70: Choosing The Handset Volume (For Volume Amplify)

    Choosing the Handset Volume (For Volume Amplify) Before you begin to use the MFC, you must decide if you need to set the handset volume to Volume Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.

  • Page 71: Setting Volume Amplify

    Setting Volume Amplify Please carefully read Choosing the Handset Volume on page 4-9 before you do the following steps: Menu Press If none of the users are hearing-impaired, press to select Off , and then press —OR— If some or all of the users are hearing-impaired, select On , and then press If all the users are hearing-impaired, press Permanent , and then press...

  • Page 72: Toner Save

    Toner Save You can conserve toner using this feature. When you set Toner Save to On , print appears somewhat lighter. The default setting is Off . Menu Press Press Off ). Press Stop/Exit Press Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC, while it is idle.

  • Page 73: Setting The Lcd Contrast

    Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. Menu Press Press to increase the contrast. —OR— Press to decrease the contrast. Press Stop/Exit Press Setting the Tray Use for Copy mode If your MFC does not have the optional tray #2, you can skip this setting.

  • Page 74: Setting The Tray Use For Fax Mode

    Setting the Tray Use for Fax mode If your MFC does not have the optional tray #2, you can skip this setting. The default setting of Auto allows your MFC to choose the paper from the optional Tray #2 if Tray #1 is out of paper or if incoming faxes will fit best on the paper in Tray #2.

  • Page 75: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works The MFC automatically Fax Only answers every call as a (automatic receive) fax.

  • Page 76: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu Press Press Only , Fax/Tel , External TAD or Manual . Press Stop/Exit Press 12/10 11:53 Fax Res:Standard Setting the Ring Delay The Ring Delay sets the number of times the MFC rings before it answers in Fax Only or Fax/Tel mode.

  • Page 77: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you will need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.

  • Page 78: Easy Receive

    Easy Receive When you use this feature, you do not have to press Receive Code beeps. Just hold the handset and wait a few seconds. When you see Receiving on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset.

  • Page 79: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the MFC automatically reduces each page of an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the original document. The MFC calculates the reduction ratio by using the page size of the original document and your Paper Size setting ( If it is not illuminated in green, press...

  • Page 80: Setting The Print Density

    Setting the Print Density You can adjust print density, making your printed pages darker or lighter. If it is not illuminated in green, press Menu Press Press to make the print darker. —OR— Press to make the print lighter. Press Stop/Exit Press Setup Receive...

  • Page 81: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack, you can make your MFC take the call by using the Fax Receive Code. When you press the Fax Receive Code , the MFC starts to receive a fax.

  • Page 82: Changing The Remote Codes

    Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is # 51 Code is If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as If it is not illuminated in green, press Menu...

  • Page 83: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to ‘poll’ other machines, or you can have someone poll your MFC. Everyone who is involved in Polling needs to set up their fax machines for Polling.

  • Page 84: Telephone Services

    Please call your telephone company for availability and rates. What does Brother’s ‘Distinctive Ring’ do? The Brother MFC has a Distinctive Ring feature that allows you to use your MFC to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

  • Page 85: Do You Have Voice Mail

    Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the MFC. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother MFC. Register the one your telephone company gives you. Ring...

  • Page 86: Registering The Distinctive Ring Pattern

    ■ The MFC will only answer calls to its registered number. ■ The first two rings are silent on the MFC. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■...

  • Page 87: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service provides you, by means of the LCD, the name or telephone number of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).

  • Page 88: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

  • Page 89: Call Waiting

    Call Waiting The Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature enables you to take a second call on your MFC, without disconnecting the first caller. To answer a Call Waiting signal while you are talking on the phone, ask the other party if you can put them on Hold to catch the other call.

  • Page 90: Setup Send

    Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number.

  • Page 91: One-Touch Dialing

    One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) To dial One-Touch numbers 17 to 32, hold down the One-Touch Key. Speed-Dialing Search/Speed Dial Press number. (See Storing Speed-Dial numbers on page 7-3.) Search You can search for names you have stored in the One-Touch and Speed-Dial memories.

  • Page 92: How To Fax

    How to fax Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If it is not illuminated in green, press original document. Pick up the handset and listen for a dial tone. Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

  • Page 93: Out Of Memory Message

    Out of Memory message If you get an Out of Memory message while scanning the first page Stop/Exit of a fax, press Memory message while scanning a subsequent page, you will have Start the option to press Stop/Exit press to cancel the operation. Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up.

  • Page 94: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. After each setting is accepted, the LCD will ask if you want to enter more settings: Press to select more settings.

  • Page 95: Fax Resolution

    Fax Resolution When you have an original document in the ADF you can use the Resolution key to change the setting temporarily (for this fax only). If it is not illuminated in green, press Resolution repeatedly until the LCD shows the setting you want. —OR—...

  • Page 96: Manual And Automatic Fax Redial

    Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause , and then press make a second call to the last number dialed, you can save time by Redial/Pause pressing Redial/Pause only works if you dialed from the control panel.

  • Page 97: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the original documents into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending. If the memory becomes full, the MFC will send the original document in real time (even if Real Time TX is set to Off ).

  • Page 98: Checking Job Status

    Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu Press If you have more than one job waiting, press through the list. Stop/Exit Press Canceling a fax in progress...

  • Page 99: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The Cover Page is created at the receiving machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you’re dialing manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending.

  • Page 100: Composing Your Own Comments

    Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press Press for your own comment. Press Use the dial pad to enter your customized comment. Press (See Entering text on page 4-3.) Press if you want to choose more settings and the LCD will return to the Setup Send menu.

  • Page 101: Cover Page For The Next Fax Only

    Cover page for the next fax only This feature does not work without first setting the Station ID. So make sure it has been set. (See Setting the Station ID on page 4-2.) If you only want to send a Cover Page with a particular fax, this Cover Page will include the number of pages in your original document.

  • Page 102: Send A Cover Page For All Faxes

    Send a cover page for all faxes This feature does not work without the Station ID. Please be sure it has been set before continuing. (See Setting the Station ID on page 4-2.) You can set the MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 103: Broadcasting

    Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers, and up to 50 manually dialed numbers in the same broadcast. Press between each of the numbers. Use Dial to help you choose the numbers easily.To set up Group dial numbers, see Setting up Groups for Broadcasting on page 7-5.

  • Page 104: Overseas Mode

    ■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 382 different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.

  • Page 105: Delayed Fax

    Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. If it is not illuminated in green, press original document.

  • Page 106: Setting Up Polled Transmission

    Setting up Polled Transmission Polled Transmission is when you set up your MFC to wait with an original document so another fax machine can call and retrieve it. If it is not illuminated in green, press original document that is going to be retrieved. Menu Press Press...

  • Page 107: Memory Security

    ■ PC printing ■ PC scanning To print the faxes in memory, turn Memory Security Off . Setting up the password If you forget the Memory Security password, please call Brother Customer Service. (See For Customer Service on page i.) Menu Press Enter a 4-digit number for the password.

  • Page 108: Turning Memory Security On

    Turning Memory Security on Menu Press Press Security . Press Enter the registered 4-digit password. Press The MFC goes offline and the LCD shows Secure Mode . If there is a power failure, the data in the memory will remain for up to 4 days.

  • Page 109: Auto Dial Numbers And Dialing Options

    (See One-Touch dialing on page 6-2.) One-Touch keys are the 16 keys (numbers 01–32) located on the left side of the control panel. (USA only) The Brother fax back system number has been preprogrammed on One-Touch key Menu Press Press the One-Touch key where you want to store a number.
  • Page 110 Press Fax/Tel (or E-Address ). Press Enter the phone or fax number (up to 20 digits). Press —OR— If you purchased the optional NC-9100h, you can select E-Address in Step 3 and then press ■ If you want to enter a pause in the dialing sequence (for example, to access an outside line), press entering the digits.

  • Page 111: Storing Speed-Dial Numbers

    Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( three-digit number, and numbers. Menu Press Use the dial pad to enter a three-digit Speed-Dial location number (001-300).

  • Page 112: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...

  • Page 113: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you will need to store each fax number as a One-Touch or Speed-Dial number.

  • Page 114: Dialing Operations

    Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 9-3.) Group numbers will be marked in the column of 'Group'. Dialing operations You can use the MFC to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory.

  • Page 115: Pause

    Pause Redial/Pause Press numbers. If you are dialing overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.

  • Page 116: Remote Fax Options

    Remote Fax Options You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR—Off. You can change your selection at any time ( If you have set Fax Forwarding, Paging or Fax Storage, a backup copy will automatically be printed at the MFC. Programming a Fax Forwarding number When Fax Forwarding is selected, your MFC stores the received fax in the memory.

  • Page 117: Programming Your Pager Number

    Programming your pager number When Paging is selected, your MFC dials the pager number you have programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. Menu Press Press...

  • Page 118: Setting Fax Storage

    Setting Fax Storage If you select Fax Storage, you will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu Press Press Storage . Press Stop/Exit Press If there are faxes in the memory when you select Off in Menu , the LCD will ask if you want to erase the faxes in the memory:...

  • Page 119: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code (--- Menu Press Enter a three-digit code using...

  • Page 120: Remote Retrieval

    Remote Retrieval You can call your MFC from any telephone or fax machine using touch tone, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

  • Page 121: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the MFC. When you call the MFC and enter your Remote Access Code (3 digits followed by beeps and you must enter a remote command. Remote commands Change the Fax Forwarding, Paging or Fax Storage settings...
  • Page 122 Remote commands Check the receiving status 1 Fax Change the Receive Mode 1 External TAD 2 Fax/Tel 3 Fax Only Exit Operation details You can check whether your MFC has received any faxes. If it has, you will hear one long beep.

  • Page 123: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number. When your MFC answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by You cannot use...

  • Page 124: Printing Reports

    Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Fax Activity Report Interval in the menu table. Menu Press —OR— Menu Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 125: Setting The Fax Activity Report Interval

    Setting the Fax Activity Report Interval You can set the MFC to print the Fax Activity report at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page.

  • Page 126: Printing Reports

    Printing reports Five reports are available: 1.Help List 2.Auto Dial 3.Fax Activity 4.Transmission 5.User Settings How to print a report Menu Press Press Press —OR— Enter the number of the report you want to print. For example, press Start Press Prints the Help List so you can see at-a-glance how to quickly program your MFC.

  • Page 127: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that in green. If it is not, press default setting is Fax.

  • Page 128: Making A Single Copy

    Making a single copy Copy Press document face down in the ADF. Start Press Do NOT pull on the original document while copying is in progress. To stop copying and eject the original document, press Stop/Exit Making multiple copies Copy Press document face down in the ADF.

  • Page 129: Out Of Memory Message

    Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If the Out of Memory message appears, press Start cancel or to copy scanned pages. You will need to clear some jobs from the memory before you can continue.

  • Page 130: Using The Copy Keys (Temporary Settings)

    Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy Keys. You can improve your copies by using the Temporary Copy Keys: Enlarge/Reduce Contrast Quality Options , and .

  • Page 131: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the MFC to calculate the reduction ratio that fits the size of your paper. Custom (25 - 400%) allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press Copy...
  • Page 132 Press you want. Press —OR— You can select Custom (25 - 400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Press (For example, press Start Press —OR— Press other temporary copy keys for more settings. Page layout Copy Options (2in1, 4in1 (P) or 4in 1 (L)) are not Enlarge/Reduce available with...

  • Page 133: Quality (Type Of Original Document)

    Quality (type of original document) You can select the Quality for your type of original document. The default setting is Auto . Copy Press document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 134: Contrast

    Contrast You can adjust copy contrast to make copies darker or lighter. Copy Press document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Contrast Press Press to make a copy darker. —OR—...

  • Page 135: Options

    Options Options Use the key to set the following copy settings only for the next copy. Press Menu Selections Copy Options select Page Layout Stack/Sort After you choose your settings by pressing Press Start . Start Press if you re finished choosing settings. ’...

  • Page 136: N In 1 Copy

    N in 1 copy (Page Layout) You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4, Letter or Legal. Copy Press document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 137 4 in 1 (P) 4 in 1 (L) 10 - 11 MAKING COPIES...

  • Page 138: Sorting Copies

    Sorting copies You can sort multiple copies. Pages will be printed in the order 123, 123, 123, and so on. Copy Press document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 139: Changing The Default Copy Settings

    Changing the default copy settings You can adjust the copy settings. These settings will stay until you change them again. Quality Menu Press Press Photo or Auto . Press Stop/Exit Press Contrast You can change the contrast to help an image look lighter or darker. Menu Press Press...

  • Page 140: Important Information

    Important information Standard telephone and FCC Notices These notices are in effect on models sold and used only in the United States. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
  • Page 141 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your MFC, call Brother Customer Service. (See Brother numbers on page i.) WARNING...

  • Page 142: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    AC power outlet after checking the rating of the local power supply for the MFC to operate properly and safely. Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700...

  • Page 143: Important

    Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Important – about the interface cable A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.

  • Page 144: International E

    The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY efficiency.

  • Page 145: Fda Regulations

    Use of controls, adjustments or performance of procedures other than those specified in this guide may result in hazardous invisible radiation exposure. WARNING Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. Internal laser radiation Max.

  • Page 146: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off and unplug the power cord before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
  • Page 147 Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.

  • Page 148: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2004 Brother Industries, Ltd. All rights reserved.

  • Page 149: Troubleshooting And Routine Maintenance

    MFC identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES...
  • Page 150 Machine Error, call Brother Customer Service. Please close the jam clear cover (fuser cover). (See Paper jams on page 12-5.) Call Brother Customer Service and tell them the Machine Error number. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER Verify the number and try again.
  • Page 151 If the MFC cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Please call Brother Customer Service and tell them the Machine Error number: In USA: 1-800-284-4329 In Canada: 1-877-BROTHER Reinstall the toner cartridge.

  • Page 152: Original Document Jams

    Original document jams If the original document is jammed follow the steps below. Original document was not inserted or fed properly, or was too long. Open the control panel cover. Carefully pull the original document toward the front of the MFC. Close the control panel cover.

  • Page 153: Paper Jams

    Paper jams To clear paper jams, please follow the steps in this section. WARNING Before you clear a paper jam, make sure you have switched off and unplugged the MFC. After you have just used the MFC, some parts inside the MFC are extremely hot. When you open the front cover or back output tray of the MFC, never touch the shaded parts shown in the following diagram.
  • Page 154 Pull the paper tray completely out of the MFC. Pull the jammed paper up and out of the MFC. Press the cover release button and then open the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6...
  • Page 155 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the MFC. If you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the paper tray.
  • Page 156 WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts.
  • Page 157 WARNING After you have just used the MFC, some internal parts of the MFC are extremely HOT! Wait for the MFC to cool down before you touch the internal parts of the MFC. Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.
  • Page 158 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. Then put the toner cartridge back in the drum unit. Put the drum unit and toner cartridge assembly back in the MFC. Put the paper tray in the MFC.

  • Page 159: If You Are Having Difficulty With Your Mfc

    If your copy looks good, you probably had a bad connection, with static or interference on the telephone line. If the copy looks bad, clean the scanner area. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
  • Page 160 MFC, it may create a problem sending or receiving fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. However, if you subscribe to Voice Mail or some other custom service and its signal comes through the line while your MFC is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data.
  • Page 161 Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. Make sure the Brother TWAIN driver is selected as the primary source. ® In PaperPort , click Scan in the File menu and select the Brother TWAIN driver.
  • Page 162 DIFFICULTY SUGGESTIONS 'MFC Connect Failure' If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart Windows Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM. The Scan key on the MFC's control panel will not work unless you restart your PC with the MFC connected.

  • Page 163: Improving The Print Quality

    Improving the print quality This section provides information on the following topics: Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg A B C D a b c d e b c d 0 1 2 3 4 Faint ABCDEFGH abcdefghijk A B C D a b c d e...
  • Page 164 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 3.7 in. (94 mm) Clean the drum unit as follows: 3.7 in.
  • Page 165 Replacing the toner cartridge on page 12-25.) Make sure that a torn piece of paper is not inside the printer covering the scanner window. The fixing unit may be smudged. Call Brother Customer Service. You may clear the problem by wiping the scanner window with a soft cloth.

  • Page 166: Compatibility

    Examples of poor print quality Curl or wave B DEFGH abc efghijk b c d e 1 3 4 Wrinkles or creases The drum unit is a consumable item and it is necessary to replace it periodically. Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility with your phone line.

  • Page 167: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your machine. If you do not pack the MFC correctly, you may void your warranty. Turn the MFC power switch off. Unplug the MFC from the telephone wall jack. Unplug the MFC from the AC power outlet.
  • Page 168 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. Wrap the MFC in the plastic bag and place it in the original carton with the original packing material.
  • Page 169 AC cord, handset, handset curled cord and printed materials in the original carton as shown below: If you are returning the MFC to Brother as part of the Exchange Service, pack only the MFC. Keep all separate parts to use with your ‘Exchange’...

  • Page 170: Routine Maintenance

    Routine maintenance Cleaning the scanner Turn the MFC power switch off and unplug the MFC from the AC power outlet. Lift the control panel cover. Clean the white bar and the glass cover. Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar of the scanner.

  • Page 171: Cleaning The Printer

    Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your finger. ■...

  • Page 172: Cleaning The Drum Unit

    Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isopropyl alcohol. Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.

  • Page 173: Replacing The Toner Cartridge

    Replacing the toner cartridge The MFC can print up to 6,700 pages using a high yield toner cartridge (TN-570). When the toner cartridge is running low, the LCD shows Toner Low . The MFC is supplied with a standard toner cartridge (TN-540) that must be replaced after approximately 3,500 pages.

  • Page 174: How To Replace The Toner Cartridge

    How to replace the toner cartridge WARNING Just after you use the MFC, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. Open the front cover and pull out the drum unit. Caution ■...
  • Page 175 MFC. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ Brother strongly recommends that you do not refill the toner cartridge provided with your MFC. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges (TN-540 and TN-570).
  • Page 176 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Toner Cartridge TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28 Drum Unit...
  • Page 177 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼ ) before reinstalling the drum unit and toner cartridge assembly. Home Position(▼) Reinstall the drum unit and toner cartridge assembly and close the front cover.

  • Page 178: Replacing The Drum Unit

    Replacing the drum unit The MFC uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon , the drum unit is near the end of its life and it is time to purchase a new one (DR-510). Even if the LCD shows Change Drum Soon , you may be able to continue printing without having to replace the drum unit for a while.
  • Page 179 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
  • Page 180 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-25.) Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.

  • Page 181: Checking The Drum Life

    Checking the drum life You can see the percentage of the drum’s life that remains available. Menu Press For two seconds, the LCD shows the available percentage of drum life. Even if the remaining drum life is 0%, you may continue to use the drum unit until you have a print quality problem.

  • Page 182: Optional Accessories

    Clock Frequency: Capacity: Height: Parity: DRAM Type: Some DIMMs might not work with this MFC. For the latest information from Brother visit: Optional Memory 100 pin and 32 bit output 2 or 3 100MHz or more 32, 64, 128 MB 1.4 inches (35 mm) or less...

  • Page 183: Installing The Optional Memory Board

    Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. ■...
  • Page 184 WARNING DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board. If you do not have an antistatic wrist strap, frequently touch the bare metal on the printer.

  • Page 185: Network (Lan) Board

    Network (LAN) board When you add the optional Network (LAN) Board (NC-9100h), you can connect your MFC into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.

  • Page 186: Before Starting Installation

    Before starting installation Be careful when handling the NC-9100h. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the NC-9100h in its anti-static bag until you are ready to install it.
  • Page 187 WARNING Turn the MFC power switch off, before installing (or removing) the NC-9100h board. Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Loosen the two screws, and then remove the metal cover plate. 13 - 6 OPTIONAL ACCESSORIES Cover Plate...
  • Page 188 Plug the NC-9100h into connector P1 located on the main board as shown in the illustration (press firmly) and secure the NC-9100h with the two screws. Put the metal shield plate back on and secure it with the two screws. Put the side cover back on.

  • Page 189: Step 2: Connecting The Nc-9100H To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network

    Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the NC-9100h.

  • Page 190: Test Switch

    Active LED is yellow: The Active LED will blink if the print server is connected to the network. If there is a valid connection to the network, the LED will blink orange or green. Test switch Short push: Prints the network configuration page. Long push (more than 5 seconds): Reset the network configuration back to the default settings.

  • Page 191: Glossary

    Glossary ADF (Automatic Document Feeder) The original document can be placed in the ADF and scanned one page at a time automatically. Auto Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order. Automatic fax transmission Sending a fax without picking up the handset of the MFC (or pressing Automatic Redial A feature that enables your MFC to redial the last...
  • Page 192 Distinctive Ring A subscriber service purchased from the telephone company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line. Drum Unit A printing device for the MFC.
  • Page 193 F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered. Fax Activity Report Lists information about the last 200 incoming and outgoing faxes.
  • Page 194 Menu mode Programming mode for changing your MFC’s settings. MFL-Pro Suite Turns your MFC into a printer and a scanner and enables PC faxing using the MFC. OCR (optical character recognition) The bundled ScanSoft ® TextBridge software application converts an image of text to text you can edit.
  • Page 195 Toner cartridge An accessory that holds toner for the drum unit on Brother laser models. Toner Save A process that causes less toner to be affixed to the page to extend the life of the toner assembly. This will make the receiving document significantly lighter.
  • Page 196 True Type fonts The fonts that are used in the Windows systems. If you install the Brother TrueType fonts, more types of fonts will be available for Windows User Settings A printed report that shows the current settings of your MFC.

  • Page 197: Specifications

    Specifications Product description The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier, Scanner, Fax, and PC-Fax (via your PC). General Standard Memory Capacity Optional Memory Automatic Document Feeder (ADF) Paper Tray Manual Feed Tray Printer Type Print Method LCD (Liquid Crystal...

  • Page 198: Print Media

    General (continued) Temperature Humidity Print media Paper Input Paper Output Copy Color/Monochrome Copy Speed Multiple Copies Enlarge/Reduce Resolution Operating: 50 - 90.5 °F Storage: 32 - 104 °F Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Paper Tray ■...

  • Page 199: Fax

    Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

  • Page 200: Scanner

    Up to 300 × 600 dpi (optical) * Maximum 1200 x 1200 dpi scanning with ® Windows XP (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) ADF Width: 5.8" to 8.5" ADF Height: 3.9"...

  • Page 201: Printer

    Hi-Speed USB 2.0 interface. Even if your computer has a USB 1.1 interface you can connect the MFC. S - 5 SPECIFICATIONS PCL6 (Brother Printing System for Windows emulation mode of HP LaserJet) and BR-Script ™ ®...

  • Page 202: Computer Requirements

    Setup Only) NOTE: USB is not supported under Windows All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ■ Application software is different for Windows ®...

  • Page 203: Consumable Items

    Consumable items Toner Cartridge Life Expectancy Drum Unit Life Expectancy S - 7 SPECIFICATIONS TN-540: Standard Toner Cartridge - Up to 3,500* pages TN-570: High Yield Toner Cartridge - Up to 6,700* pages *(when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.

  • Page 204: Network (Lan) Board (Nc-9100H

    Ethernet 10/100 BASE-TX Auto Negotiation TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS RARP, BOOTP, DHCP, APIPA, WINS LPR/LPD, Port9100, SMTP/POP3 SMB (NetBIOS/ IP), IPP, SSDP, mDNS, FTP SNMP, MIBII as well as Brother private MIB TELNET, HTTP, TFTP Included Utilities: BRAdmin Professional and Web Based Management ■...

  • Page 205: Index

    I - 1 INDEX Broadcasting ... 6-14 setting up Groups for ... 7-5 Brother accessories and supplies ...ii Brother numbers ... i Customer Service ... i fax back system ...ii Frequently Asked Questions (FAQs) ... i product support ... i test sheet, sending ...
  • Page 206 Contrast key (copying) ...10-8 Copy Contrast key ... 10-8 default settings, changing ... 10-13 Enlarge/Reduce key ... 10-5 enter Copy mode ... 10-1 keys ... 10-4 multiple ... 10-2 Options key ... 10-9 page layout ... 10-11 paper ... 2-1 Quality key (type of original document) ...
  • Page 207 Fax Forwarding changing remotely ... 8-6, 8-8 programming a number ... 8-1 Fax Storage ... 8-3 backup copy ... 8-1 canceling ... 8-3 printing from memory ... 5-5 turning on ... 8-3 Fax, stand-alone Receive Mode ... 5-1 receiving compatibility ... 12-18 difficulties ...
  • Page 208 LAN Configuration ...3-11 LCD (liquid crystal display) LCD Contrast ...4-12 MFC status ...1-7, 1-8 programming ... 3-1 Maintenance, routine ... 12-22 Manual dialing ... 7-7 receive ...5-1 transmission ... 6-3 Manual feed tray ... 2-6 Memory Security ...6-18, 6-19 Memory Storage ... 3-1 Menu table ...3-1 Mode keys Copy ...
  • Page 209 commands ... 8-6 getting your faxes ... 8-5, 8-6, 8-8 Reports ... 9-1, 9-3 Auto Dial List ... 9-3 Fax Activity ... 9-3 Help List ... 9-3 Transmission Verification ... 9-1, 9-3 User Settings ... 9-3 Resolution copy ... S-2 fax (Standard, Fine, SuperFine, Photo) ...

  • Page 210: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding, Paging and Remote Retrieval features.
  • Page 211 Fold Fold R - 2 REMOTE RETRIEVAL ACCESS CARD...
  • Page 212 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 213 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend...

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Mfc-8120

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