Xerox N60w User Manual page 76

®
Xerox N60w Scanner
Error Problem Description
Code
002013 Paper jam
003205
003206
003207
003101 Multiple paper feed
002014 The scanner's cover is open
003005 ADF Bottom Head Light check
error
003006 ADF top head light check error
003003 DRAM read and write test error
003004 ADF DRAM read and write test
error
002024 NVRAM read and write test
error
002037 ADF Bottom head AFE test
error.
000016 UART read and write test error
000017 Motor stall
000020 Download firmware error
000022 Lamp off error
000023 Flashroom read and write test
error
000024 ADF bottom head AFE LVDS
test error
000025 ADF top head AFE LVDS test
error
002033 Page skew
000029 ADF AFE read and write test
error
16-18
Solution
Open the ADF cover and remove the jammed page. See
Clearing Paper Jams.
Multiple pages have fed through the scanner at one time.
Open the ADF door and remove the pages from the
scanner. Make sure the pages are not stuck or taped
together before loading them in the ADF. If the problem
persists, clean the scanner as described in
the Automatic Document Feeder.
The ADF door is not closed all the way. Open the scanner,
make sure the paper guides are properly seated in the
scanner and that the roller covers are fully closed, and then
close the ADF again. Push down on the lid until it locks into
place.
Restart the device. If the error persists, call service to
replace the lamp.
Restart the device. If the error persists, call service to
replace the lamp.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the motor.
Check firmware file and try again.
Restart the device. If the error persists, call service to
replace the lamp.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Restart the device. If the error persists, call service to
replace the main board.
Remove paper.
Fan your paper and try again.
Restart the device. If the error persists, call service to
replace the main board.
Maintenance
Cleaning Inside
User Guide