No Alarm Transmission; No Fire Detection; Image Quality; Camera - Bosch AVIOTEC IP starlight 8000 Planning Manual

AVIOTEC IP starlight 8000
Vibrations are transferred to the camera.
Camera picture is trembling.
The camera position changed because of
vibrations.
8.2

No alarm transmission

Problem: Alarms are visible in the web browser but there is no alarm transmission to the
video client.
Solution:
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8.3

No fire detection

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8.4

Image quality

Interference of the camera image
Small image areas or the whole image area are affected by interferences.
Problem
Artificial light, e.g. fluorescent light, causes
flickering of the camera image.
8.5

Camera

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
1.
2.
Bosch Sicherheitssysteme GmbH
Check network connection and settings (Configuration -> Network)
Check relay connection and settings (Alarm > Interfaces > Alarm Outputs)
Check fire detection settings (Configuration > Alarm > Fire detection)
Check the video client settings
Problem: No detection of fire.
Solution:
Check fire detection settings (Configuration > Alarm > Fire detection)
Check mask settings
Check privacy mask settings
Check the focus of the lens (Configuration -> Camera -> Installer Menu -> Lens
Wizard... -> )
Check obstructions in the field of view
Check the detection area
Check minimum/maximum distance to fire
In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Avoid vibrations at the camera site.
Make sure the camera is firmly mounted.
Move the camera to its initial position and
check the field of view. Make sure the camera
is firmly mounted.
Solution
Go to Installer Menu > ALC mode and
change to fluorescent mode.
Planning manual
Troubleshooting | en 43
2020.08 | 1.0 | F.01U.391.016