Assistance And Ordering Phone Numbers; Alcatel-Lucent Quality Processes; Safety Information - Alcatel-Lucent 7330 Product Information Manual

Preface

Assistance and ordering phone numbers

Alcatel-Lucent provides global technical support through regional call centers.
Phone numbers for the regional call centers are available at the following URL:
http://www.alcatel-lucent.com/myaccess.
For ordering information, contact your Alcatel-Lucent sales representative.

Alcatel-Lucent quality processes

Alcatel-Lucent's ONT manufacturing, testing, and inspecting practices are in
compliance with GR-1252-CORE and TL 9000 requirements. These requirements
are documented in the Operations Quality Plan 8BD-00023-4204-QRZZA, the
Alcatel North American Quality Manual 8BD-00001-0000-QRZZA, and the
Wireline Network Quality Manual 8AB-83179-0001-QRAAA.
The quality plans and practices adequately ensure that technical requirements and
customer end-point requirements are met. The customer or its representatives may
be allowed to perform on-site quality surveillance audits, as agreed upon during
contract negotiations.

Safety information

For safety information, see the appropriate safety guidelines chapter.
Documents
Documents are available using ALED or OLCS.
Procedure 1 To download an CD-ROM ISO image or ZIP file package
of the customer documentation
1
2
3
4
5
6
iv
Navigate to http://www.alcatel-lucent.com/myaccess and enter your user name
and password. If you are a new user and require access to this service, please
contact your Alcatel-Lucent sales representative.
From the Technical Content for drop-down menu, choose the product.
Click on Downloads: Electronic Delivery.
Choose Documentation from the drop-down menu and click Next.
Select the image from the drop-down menu and click Next.
Follow the onscreen directions to download the file.
March 2011
ONT Product Information Guide Edition 01
Alcatel-Lucent 7330/7302 ISAM FTTN R04.02.42a
3FE 54199 AAAA TCZZA