VeriFone UX301 Installation Manual page 34

T G
ROUBLESHOOTING UIDELINES
Transactions Fail To Process
34
UX301 I
NSTALLATION
Check the Smart Card Reader
•
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•
Ensure that the card is inserted correctly and that the card is not removed
prematurely.
•
Ensure the SAM cards are properly inserted in the cardholders and that the
cardholders are properly secured (see
•
If the problem persists, contact your local Verifone representative.
G
UIDE
Installing or Replacing SAM Cards).