Troubleshooting; Error Cause And Solutions - Brother HL-J6000DW Service Manual

4

TROUBLESHOOTING

4.1

Error Cause and Solutions

■ Error Code 0D00
Paper jam during duplex-printing
- The recording papers are fed in reverse on the platen when switchback drive is
started, triggering switchback sensor as paper feeding condition.
< User Check >
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.
- Check that recording paper are not curled, wrinkled or wet.
- Check that recording paper is loaded correctly in the tray.
- Check that Output paper tray is set correctly (not inserted halfway) .
Step
1 Foreign materials in the duplex
print paper path
2 Switchback outer paper guide
not mounted in place
3 Switchback actuator caught on
the surrounding parts
4 Switchback sensor defective
5 Main PCB defective
■ Error Code 0E00
Defective during duplex-printing
- Switchback sensor detects paper feed condition at out of specified timing during
switchback.
< User Check >
- Check whether the recording paper being used is within the specification.
- Check that Output paper tray is set correctly (not inserted halfway).
Step
1 Switchback actuator caught on
the surrounding parts
2 Switchback sensor defective
3 Main PCB defective
Cause
Remove foreign materials.
Set the switchback outer paper guide into place.
Set the switchback frame ASSY into place.
Replace the switchback sensor PCB.
Replace the main PCB.
Cause
Set the switchback frame ASSY into place.
Replace the switchback sensor PCB.
Replace the main PCB.
2-25
Solution
Solution
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