Brother MFC-J6930DW Reference Manual
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Brother MFC-J6930DW Reference Manual

Mfc-j6930dw
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See also: User Manual
Reference Guide
Brief explanations for routine operations
MFC-J6930DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Reference Guide contains basic instructions
and information for your Brother machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals

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Summary of Contents for Brother MFC-J6930DW

  • Page 1 Reference Guide Brief explanations for routine operations MFC-J6930DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide This Reference Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 Mobile Print/Scan Guide This Guide provides useful information about for Brother iPrint&Scan printing from your mobile device, and scanning from your Brother machine to your ® mobile device when connected to a Wi-Fi network. Visit solutions.brother.com/manuals.

  • Page 3: General Information

    General Information Control Panel Overview NFC (Near Field Communication) symbol You can use card authentication by touching the IC card to the NFC symbol on the control panel. ™ If your Android device supports the NFC feature, you can print from your device or scan documents to your device in the same way.
  • Page 4 3. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 4. Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies. 5.

  • Page 5: Touchscreen Lcd Overview

    Touchscreen LCD Home Screen 3 Overview There are three Home screens that you can access by swiping left or right or pressing d or From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens. Home Screen 1 Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts] and [Download Software] operations.
  • Page 6 Press to connect the Brother machine Wireless Status to an Internet service. Each icon in the following table shows the For more information, see the Online wireless network status: User's Guide. • [Apps] Your machine is not connected to the wireless access point.

  • Page 7: Access Brother Utilities (Windows ® )

    New Information from Brother When [Fax Preview] is set to [On], New information from Brother appears in the [New Fax(es)] displays how many new information bar when the notification settings faxes you have received and stored in the such as [Message from Brother] and memory.
  • Page 8 Apps screen). When the Apps screen appears, tap or click (Brother Utilities). ® • Windows Click > All apps > Brother > Brother Utilities. Select your machine. Select the operation you want to use. Uninstall the Brother Software and Drivers ®...

  • Page 9: Paper Handling

    Paper Handling Load Paper Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. Tray #1 Tray #2 How to Load Paper Landscape Adjust the paper orientation Letter Letter...
  • Page 10 MP Tray How to Load Paper Landscape orientation Letter Executive Adjust the MP tray paper guides. Ledger Portrait orientation Legal Folio Mexico Legal Adjust the MP tray paper India Legal guides. Photo Photo L Photo 2L Index card Envelopes For more information, see the Online User's Guide: Load Paper. Unfold the paper support flap.

  • Page 11: Automatic Document Feeder

    Load Documents Place the document face down in the upper left corner of the scanner glass as shown in the illustration. Load Documents in the Automatic Document Feeder (ADF) Fan the pages well. Adjust the paper guides (1) to fit the document size.

  • Page 12: Print From Your Computer

    Before attempting any printing operation, printing properties or preferences button to confirm the following: change the printer setting. • Make sure you have installed the Brother software and drivers. Print on Both Sides of the Paper • For USB or network cable users: Make...

  • Page 13: Print Photos Directly From A Usb Flash Drive

    Print Photos Directly Press [OK]. from a USB Flash Drive Read and confirm the displayed list of options. Preview and Print Photos from a USB Flash Drive To change the print settings, press [Print Settings]. Preview your photos on the LCD before you When finished, press [OK].

  • Page 14: Copy A Document

    Copy Copy a Document After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. Make sure you have loaded the correct size paper in the paper tray. Press [Mono Start] or [Colour Start].

  • Page 15: Before Scanning

    [to PC]. Before attempting to scan, confirm the following: Press [to File]. • Make sure you have installed the Brother software and drivers. If the machine is connected over the • For USB or network cable users: Make network, swipe up or down or press a or...

  • Page 16: Before Faxing

    To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Enter the fax number in one of the [Basic(for VoIP)].
  • Page 17 Select the number you want, and [Colour Setting], the machine then press [Apply]. starts scanning the first page. • [Caller ID History] (Select a Go to the next step. number from the Caller ID history.) • If you are using the scanner glass and selected [Colour] in the Press [Call History] >...

  • Page 18: Choose The Correct Receive Mode

    Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.

  • Page 19: Routine Maintenance

    • If lines are missing (see Poor, below), press [Yes]. If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again.

  • Page 20: Check The Print Alignment From Your Brother Machine

    Check the Print patterns. Alignment from Your When the print alignment is not adjusted Brother Machine correctly, text looks blurry like this. If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment.

  • Page 21: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 22: Error And Maintenance Messages

    If the Touchscreen displays errors and your Android device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 23 See Related Information: Supply Specifications at the end of this section. Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error Volume message remains, contact Brother customer service or your local Brother dealer.
  • Page 24 Error Message Action Ink Low One or more of the ink cartridges are near the end of their lives. Order a new ink cartridge. You can continue printing until the Touchscreen displays Replace Ink. For more information, see the Online User's Guide: Replace the Ink Cartridges.
  • Page 25 Error Message Action No Paper Fed Do one of the following: No Paper Fed • Refill the paper tray, and then follow the LCD instructions. [Tray #1] • Remove and reload the paper, and then follow the LCD instructions. No Paper Fed [MP The paper was not inserted in the centre position of the MP tray.
  • Page 26 Error Message Action Paper Size 1. Check that the paper size you selected on the machine's display Mismatch matches the size of the paper in the tray. Paper Size For more information, see the Online User's Guide: Change the Mismatch [Tray Paper Size and Paper Type.
  • Page 27 Error Message Action Touchscreen The Touchscreen was pressed before the power on initialisation was Initialisation completed. Failed Make sure nothing is touching or resting on the Touchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the Touchscreen and its frame.
  • Page 28 Error Message Action Wrong Ink The ink cartridge model number is not compatible with your machine. Cartridge Verify whether the cartridge model number will work with your machine. See Related Information: Supply Specifications at the end of this section. Wrong Ink Colour Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions.

  • Page 29: Troubleshooting For Wireless Lan Setup

    • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. • Check that you are selecting the correct SSID (network name) and are entering the correct network key.

  • Page 30: Enter Text On Your Brother Machine

    • The keyboard layout may differ depending on the function you are setting. Information for compliance with When you need to enter text on your Brother Commission machine, a keyboard will appear on the Touchscreen. Regulation 801/2013 Power consumption MFC-J6930DW Approx.

  • Page 31: Supply Specifications

    For more information about replacement supplies, visit us at www.brother.com/pageyield What is Innobella is a range of genuine supplies offered by Brother. The name Innobella? "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful"...
  • Page 33 Visit us on the World Wide Web www.brother.com Made from 100% recycled paper (excludes cover) D00DJS001-00 Version 0...

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