Known Issues - Avaya Scopia XT Series Release Notes

Known Issues

Avaya performs effective testing of each software version. Patch software may be available to fix
known issues of this software version. Please contact Avaya's Customer Support Service for
further information.
This section details the list of known issues for this version. Issues are common to Scopia® XT
Series.
Table 4: List of known issues in this version
Category
System Setup
Recovery Mode
Release Notes for Avaya Scopia® XT Series
Incident ID Description of issue
Echo cancellation issue when audio out
of HD2 is enabled ( HD2 is connected to
a track of the XT audio mixer) and HD2
audio output is heard in the room
through loudspeakers or a monitor.
Echo cancellation issue when using HD2
as single monitor
Some HD monitors crop the output.
Additional monitor/Cloned monitor may
become black during the call
Placing the camera on top of the system
QC#12897 may cause the system to overheat and
reset.
SI #161693: [Executive] During the
Scopia® XT Control installation (using
QC#20476 Internet Explorer) appears a security
warning about an 'unknown' publisher.
SNMP default community names are
RVXT5000-1243
easily guessable
RVXT5000-1244 SNMPv1 is not secure
In Recovery Mode, only lower slot can
be used to plug an USB key for software
upgrade
RVXT5000-1118 Sometimes the system displays black
video when forced to start in recovery
mode
QC#11258 In Recovery Mode, you can only use
HD1 monitor and Ethernet cable
QC#25349
Solution
In Configure > Advanced > I/O
Connections > Audio –Outputs >
Tracks > Outputs from tracks: Set
HD2 to Off.
Connect the single monitor to HD1.
HD2 should be used only as
additional monitor.
If the borders of the graphical menus
are not fully visible, select Configure
> Quick Setup from the Main menu.
Select Next in the Quick Setup to
adjust how the menu is displayed in
the monitor. You can also resize the
local and received presentation on
the additional monitor from the web
interface. Select Administrator
Settings > I/O Connections >
Monitor > Graphical Adjustments.
It is strongly suggested to use two
monitors of the same
Vendor/Brand/Model, with the same
settings. In particular, do not mix
1080p/720p monitors-. During a call,
do not change monitor resolutions
and do not connect/disconnect
monitors
Place the camera near the system.
The warning appears because the
Scopia® XT Control application is
not signed: continue with the
installation since the content is not
harmful for the PC.
Change default SNMP community
names or disable SNMP
Disable SNMP
Disconnect and reconnect XT power
supply
Known Issues | 68