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4 Customer service
I f you are unable to rectify the fault, please contact our
C u s t o m e r s e r v i c e
customer service. We will always find an appropriate
solution in order to avoid unnecessary visits by
engineers.
The contact information for your nearest customer
service can be found here or on the enclosed customer
service list.
When calling, please state the product number (E-Nr.)
and the production number (FD) which can be found on
the rating plate.
~ "Getting to know your appliance" on page 34
Trust the expertise of the manufacturer. You can
therefore be sure that the repair is carried out by trained
service technicians who carry original spare parts for
your domestic appliances.
Appliance self-test
Your appliance features a self-test programme which
displays the fault which your customer service can
rectify.
Switch the appliance off and wait 5 minutes.
1.
Switch on the appliance.
2.
Within the first 10 seconds press and hold
3.
settings button for 10 seconds until an audible sig-
nal sounds.
The self-test programme starts. While the self-test is
running, a long audible signal will sound.
If 2 audible signals sound after the end of the self-
■
test and the set temperature is displayed, your appli-
ance is OK.
If after the self-test 5 audible signals sound and the
■
settings button flashes for 10 seconds, inform
Customer Service.
The appliance switches to normal operation once the
programme has ended.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
GB
0344 892 8999
IE
01450 2655
US
866 447 4363
--------
Guarantee
Detailed information on the warranty period and
warranty conditions in your country are available from
your customer service, your dealer and on our website.
Customer service
Calls charged at local or mobile rate.
0.03 € per minute at peak. Off peak
0.0088 € per minute.
toll-free
en
49
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