Samsung VP-DX10 User Manual page 121

Connecting to a computer
Symptom
The computer does not recognise
your camcorder.
Cannot play a movie file properly
on a PC.
Cannot use the provided software
(PowerDirector) on a Macintosh
computer.
PowerDirector does not function
properly.
The image or sound on your
camcorder is not played on your
computer properly.
Explanation/Solution
• Disconnect any other USB device than the keyboard, mouse and camcorder from
the computer.
• Disconnect the USB cable from the computer and camcorder, restart the
computer, then connect it again correctly.
• You can not use the camcorder in DVD mode with a Macintosh.
• Make sure you insert the connector in the correct direction, and connect the USB
cable to the USB jack on your camcorder firmly.
• Disconnect the cable from the computer and camcorder, restart the computer.
Connect it again properly.
• You cannot use PowerDirector with a Macintosh computer.
• This camcorder is recognised just as a removable storage device on a Macintosh
computer. (Mac OS 10.3 or above supported.)
• Exit the PowerDirector program, and restart the Windows computer.
• Movie playback or sound may stop temporarily depending on your computer.
The movie or sound copied to your computer is not affected.
• If your camcorder is connected to a computer that does not support hi-speed
USB(USB2.0), the image or sound may not be played correctly. The image and
sound copied to your computer are not affected.
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