Problems Communicating With Other Computers; Table 20 Troubleshooting Communication Problems - ZyXEL Communications NWD-370N User Manual

ZyXEL NWD-370N User's Guide

6.3 Problems Communicating With Other Computers

Table 20 Troubleshooting Communication Problems

PROBLEM
The computer with
the NWD-370N
installed cannot
communicate with
the other
computer(s).
56
CORRECTIVE ACTION
In Infrastructure Mode
• Make sure that the AP and the associated computers are turned on and
working properly.
• Make sure the NWD-370N computer and the associated AP use the same
SSID.
• Change the AP and the associated wireless clients to use another radio
channel if interference is high.
• Make sure that the computer and the AP share the same security option and
key. Verify the settings in the Profile Security Setting screen.
• If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption
type from TKIP to AES or vice versa.
In Ad-Hoc (IBSS) Mode
• Verify that the peer computer(s) is turned on.
• Make sure the NWD-370N computer and the peer computer(s) are using the
same SSID and channel.
• Make sure that the computer and the peer computer(s) share the same
security settings.
• Change the wireless clients to use another radio channel if interference is high.
Chapter 6 Troubleshooting