Messages That Appear On The Computer - Ricoh IM C6500 User Manual

10. Troubleshooting
Message
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scan Files Status]."
"Transmission has failed.
To check the current
status, press [Scan Files
Status]."

Messages that Appear on the Computer

Message
"Any of Login User
Name, Login Password
or Driver Encryption Key
is incorrect."
"The authentication
password and/or
authentication algorithm
may be incorrect, or the
machine does not
support the
authentication algorithm.
Please check."
"Authentication
succeeded. However, the
access privileges for
scanner function has
been denied."
298
Cause
The amount of available
hard disk space on the
destination computer,
SMTP server, or FTP
server is insufficient.
A network error
occurred while
transferring the data due
to a busy network or
another reason.
Cause
The login user name or
password entered in
[General User
Authentication] is
incorrect.
The driver encryption
key is not registered
correctly in the TWAIN
driver.
The SNMPv3
authentication
information registered in
Network Connection
Tool does not match the
information of the
machine.
The logged-in user does
not have access
privileges to use the
scanner function.
Solution and reference
Check that the amount of free space is
sufficient.
If the same message is displayed after
scanning the original again, consult the
administrator.
Solution and reference
Enter the correct login user name and
password in [General User Authentication] that
is displayed after clicking [Scan]. For the login
user name and password, consult the user
administrator.
Register the driver encryption key on [Details]
[Authenticate] tab in the TWAIN driver. For
the driver encryption key, consult the network
administrator.
Consult the network administrator for the
SNMPv3 authentication information, and
change the information registered in Network
Connection Tool.
See "Installing the TWAIN Driver", User Guide
(Full Version).
Consult the user administrator. The user
administrator can change the access
permissions in the address book.
See "Confirming the Available Functions", User
Guide (Full Version).