Clearing Or Resetting The Number Of Mailpieces Sent; Performing Royal Mail Postal Inspections For Envelope Printing - Pitney Bowes SendPro С User Manual

Important: If your device has not uploaded transactions recently due to connection issues, it may require
multiple uploads. If the device prompts you to upload more than three times, please contact technical
support.
Manual upload of your postage printing transactions
1. Tap Settings on the toolbar.
2. Scroll down to the Envelope Printer Settings section.
3. Tap Sync Transaction Data.
A series of messages appears on your display, starting with "Preparing Transaction Data"
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followed by "Sending Transaction Data".
Once the upload is complete, the message "Transaction Data Sent".
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The message "No Sync Required" appears if there are no new transactions to upload.
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Clearing or resetting the number of mailpieces sent

Reset the piece counter to delete the piece count information.
Make certain that you wish to delete the piece count information. Once you do so, you cannot restore the
deleted data.
1. Tap Envelope Printing on the Home screen.
2. Tap Pieces.
3. Tap Reset Counter to 0.
Performing Royal Mail postal inspections for Envelope
Printing
Perform a balance inquiry or postage refill when the message Inspection Due appears.
When a postal inspection is required, you are notified automatically by the message on the Envelope
Printing home screen: "Inspection Due. Perform a balance inquiry or a refill".
1. If accounting is enabled, you must first tap Account and select an account.
2. Tap Balance Inquiry or Refill Postage to fulfill the inspection requirements.
Pitney Bowes User Guide November 2020
8 • Managing Printing on Envelopes
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