Preventing Envelope Feeding Problems - Pitney Bowes SendPro С User Manual

When feeding an envelope be sure to slide the envelope flap under the edge of the feed deck.
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Otherwise, the moistener cannot wet the flap.
If the moistener tank is full, and your envelopes are still not sealing correctly, clean your moistener
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brush and wick.

Preventing envelope feeding problems

Ensure you feed envelopes correctly to help prevent feeding problems.
Actions you can take to ensure that your envelopes feed correctly:
Feeding mail
1. For your first envelope, hold the far edge of the envelope against the back wall of the feeder.
2. Slide the envelope into the feeder until you feel it touch the rollers. You hear the motor begin. Do
not release the envelope until the feeder grabs it to pull it through the device.
Pitney Bowes User Guide November 2020
10 • Maintenance
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