14
Troubleshooting
This chapter gives helpful information for what to do if you encounter an
error.
This chapter includes:
•
Clearing document jams
•
Clearing paper jams
•
Understanding display messages
•
Solving other problems
Clearing document jams
When an original jams while passing through the ADF, Document Jam
appears on the display.
Remove any remaining pages from the ADF.
1
Open the ADF cover.
2
1
Pull the jammed paper gently out of the ADF.
3
ADF cover
1
14.1
Close the ADF cover. Then load the removed pages, if any, back
4
into the ADF.
Note
• To prevent document jams, use the scanner glass for thick,
thin, or mixed paper-type originals.
Exit misfeed
Open the scanner lid.
1
Turn the release knob to the direction as shown to remove the
2
misfeed paper from the document output tray.
1
Close the scanner lid. Then load the removed pages back into the
3
ADF.
<Troubleshooting>
2
release knob
1
scanner lid
2