Clearing Paper Jams
Preventing jams
To reduce the frequency of paper and transparency jams, use only
I
Xerox Phaser paper, Xerox Phaser labels, and Xerox Phaser 7700
transparencies. See page 8 for ordering supplies.
Fan paper prior to loading in the Universal Trays or
I
Multi-Purpose Tray (MPT).
For supported paper sizes, refer to page 18.
I
For proper paper-loading instructions, refer to page 22.
I
What causes a paper jam?
Paper jams occur most often in these conditions:
Incorrect paper type selection in printer driver.
I
The paper does not meet specifications.
I
The paper is moist, bent, or folded.
I
The paper is not loaded properly.
I
The Universal Tray is not adjusted properly for the paper
I
(side and rear guides).
The Universal Tray is overfilled. Make sure paper does not
I
exceed tray capacity.
The loaded paper size is not supported by the paper tray.
I
The paper weights are not consistent with the paper tray
I
capacities.
Videos are available with instructions for clearing jams.
Videos are located on the CD-ROM or the Xerox web site:
www.xerox.com/officeprinting/7700support/
If you loaded the videos on your PC's hard drive, you can
also access them in the driver's Troubleshooting tab.
User Guide
63