4.
Close the front door.
5.
If you did not find paper in the previous steps, check exit door B. For details, see
B
on page 149.
6.
If you did not find jammed paper in the previous steps and the control panel indicates there is still
jammed paper, check Tray 2 and any optional lower trays. For details, see
page 153, and
Jam at Trays 3, 4, or 5
Jam at Tray 2
Note:
Use only paper of the approved type, weight, and size for the tray being used. Print custom-
size paper from Tray 1 only.
To clear a jam from Tray 2:
1.
Pull the tray completely out of the printer.
on page 158.
ColorQube 8570/8870 Color Printer
Troubleshooting
8X70-014
Jam at Exit Door
Jam at Tray 2
on
8X70-028
User Guide
153