You can find how to send and receive a fax, and how to set fax-related options. This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.
ONTENTS Chapter 1: Unpacking ... 1.2 Understanding the Component Location ... 1.5 Installing the Toner Cartridge ... 1.9 Loading Paper ... 1.11 Making Connections ... 1.14 Turning the Machine On ... 1.16 Changing the Display Language and Country ... 1.17 Setting the Paper Type and Size ...
APER Chapter 3: Selecting Print Materials ... 3.2 Size, Input Sources and Capacities ... 3.2 Guidelines for Paper and Special Materials ... 3.3 Selecting an Output Location ... 3.4 Printing to the Front Output Tray (Face down) ... 3.5 Printing to the Rear Output Slot (Face up) ... 3.5 Loading Paper in the Paper Tray ...
RINTING Chapter 5: Printing a Document ... 5.2 Setting Paper Properties ... 5.7 Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ... 5.8 Printing a Reduced or Enlarged Document ... 5.10 Fitting Your Document to a Selected Paper Size ... 5.11 Printing Posters ...
PECIFICATIONS Chapter A: General Specifications ... A.2 Scanner and Copier Specifications ... A.3 Printer Specifications ... A.4 Facsimile Specifications ... A.5 Paper Specifications ... A.6 Overview ... A.6 Supported Sizes of Paper ... A.6 Guidelines for Using Paper ... A.7 Paper Specifications ...
Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3.
• If the machine has been exposed to rain or water. • If the machine does not operate properly after instructions have been followed. • If the machine has been dropped, or the cabinet appears damaged. • If the machine exhibits a sudden and distinct change in performance. 15.
However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Xerox dealer. Power Saver Recycling This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Refer to the Facsimile User’s Guide for instructions on how to enter this information into your machine’s memory. The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68.
You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment.
Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Xerox Electronics Co., Ltd. in the first instance.
Replacing the Fitted Plug (for UK Only) MPORTANT The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse.
Differences Between British and American English British English (Re)dialling Colour Emphasise Recognise Organise Authorise Cancelling Customise American English (Re)dialing Color Emphasize Recognize Organize Authorize Canceling Customize...
ETTING TARTED Thank you for purchasing this Xerox multifunctional product. Your machine provides printing, copying, scanning, and faxing functions! This chapter gives you step-by-step instructions for setting up your machine. This chapter includes: • Unpacking • Understanding the Component Location •...
Unpacking Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items: OTES • The appearance of the power cord and the telephone line cord may differ according to your country’s specifications. •...
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the printer close to the edge of your desk or table.
Understanding the Component Location These are the main components of your machine: Front View Automatic Document Feeder Paper Output Extension Paper Tray Bypass Tray Document Guides Document Input Tray Document Output Tray Control Panel (see page 1.7 Front Output Tray (face down) Front Cover Paper Level...
Control Panel Functions WorkCentre PE16 Adjusts the brightness of the documents for the current copy job. Selects the document type for the current copy job. Allows you to use special copy features, such as Clone, Collation, Auto fit, 2-side, N-up (multiple pages on a sheet) and Poster copying.
ETTING TARTED Sends you back to the upper menu level. Stops an operation at any time. In Standby Mode, clears/cancels the copy options, such as the contrast, the image setting, the copy size and the number of copies. Starts a job. Dials a number or enters alphanumeric characters.
Installing the Toner Cartridge Open the front cover. Remove the starter toner cartridge from its bag. Gently roll the cartridge to distribute the toner. Thoroughly rolling the cartridge will assure the maximum copies per cartridge. Slide the toner cartridge into the machine until it locks into place completely.
Close the front cover. : When the toner cartridge needs to be replaced, the indicator turns on and the “Toner Empty” message appears on the display. To replace the toner cartridge, see page 7.8. 1.10 ETTING TARTED...
Loading Paper The paper tray can hold a maximum of 250 sheets of 20 lb plain paper. For copying or faxing, you can use A4-, Letter-, or Legal-sized paper only. For printing a PC file, you can use many different sizes of paper. The paper tray is preset for using Letter- sized paper.
Insert the paper stack into the paper tray. If you want to load a different sized paper, you need to adjust the paper guides. For details, see page 1.13. Pay attention to the paper limit mark on the left inside wall of the tray.
Changing the Paper Size in the Paper Tray To load longer sizes of paper, such as A4 or Legal-sized paper, you need to adjust the paper guides to extend the paper tray. Pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.
OTES • Do not push the paper width guide far enough to cause the materials to warp. • If you do not adjust the paper width guide, it may cause paper jams. Making Connections Plug the supplied telephone line cord into the LINE jack and the other end into the wall jack.
If you want to use a parallel printer cable, purchase only IEEE-1284 compliant parallel cable and connect it to the parallel connector on your machine. Push the metal clips down to fit inside the notches on the cable plug. ➜ To the parallel port on Connecting the printer to the USB port of the computer requires a certified USB cable.
Turning the Machine On Plug one end of the supplied three-pronged electrical type cord into the AC socket on the machine and the other end into a properly grounded AC outlet. Press the power switch to turn the machine on. “Warming Up Please Wait”...
Changing the Display Language and Country Setting Language To change the language that displays on the display of the control panel, follow these steps: Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( ¦ or ) until “Language” appears on the bottom line of the display.
Setting the Paper Type and Size After loading paper in the paper tray, you need to set the paper type and size using the control panel buttons. These settings will apply to copy mode. For PC-printing, you need to select the paper type and size in the application program you use.
Using the Save Modes Toner Save Mode The toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge longer than the normal mode, but it reduces the print quality.
CCD Power Save Mode The scan lamp under the document glass automatically turns off when it is not in actual use to reduce power consumption and extend the lamp life. The lamp automatically wakes up after some warm-up time when you start scanning. You can set the length of time for which the scan lamp waits after a scan job is completed before it switches to the power save mode.
NSTALLING OFTWARE This chapter gives you information for installing the supplied software. You must install the software to use your machine as a printer and a scanner. This chapter includes: • Printer Driver Features • System Requirements • Installing Software...
Printer Driver Features Your printer drivers will support the following standard features: • Paper source selection • Paper size, orientation and media type • number of copies Table below lists a general overview of features supported by your printer drivers. Feature Toner Save Print quality option...
System Requirements Before you begin, ensure that your system meets the minimum requirements. Supported Operating System • Windows 95 OSR2 • Windows 98/Windows 98 SE • Windows Me • Windows NT 4 Workstation or Server with Service Pack 3 • Windows 2000 Professional or Advanced Server •...
Installing Software Installing the drivers and other software will enable PC printing. Ensure the WorkCentre PE16 is plugged in and connected to the computer’s parallel or USB port before installing software from the CD. connection. Switch on the PC and start Windows.
Select [OK]. Follow the on-screen instructions to complete the software installation. : For more information about printing refer to the “Printing” chapter of this Guide. For Windows 95/98 eject the CD after re-start. After installing the software reboot the PC. NSTALLING OFTWARE...
APER ANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine. This chapter includes: • Selecting Print Materials • Selecting an Output Location • Loading Paper in the Paper Tray • Using the Bypass Tray...
Selecting Print Materials Always use print materials that meet the guidelines for use with this machine. Using print materials that are not recommended may cause paper jams or print quality problems. Size, Input Sources and Capacities Plain paper Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14)
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special materials, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and the poor print quality. •...
• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not load a sheet of labels through the machine more than once.
Printing to the Front Output Tray (Face down) The front output tray collects printed paper face-down, in correct order. The tray should be used for most print jobs. Printing to the Rear Output Slot (Face up) Using the rear output slot, paper comes out of the machine face up.
To use the rear output slot: Open the rear cover by pulling it upward. AUTION machine is hot when powered. Be careful not to be burned when you access this area. If you do not want to stack the printed pages on the rear output slot, close the rear cover.
The paper level indicator on the front of the paper tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is lowered. Paper full ¦ Paper empty To load paper, pull open the paper tray and load paper with the print side face down.
OTES • If you experience problems with paper feed, place the paper in the Bypass tray. • You can load up to 150 sheets of previously printed paper. The printed side should be facing up with an uncurled edge at the top side. If you experience problems with paper feed, turn the paper around.
For transparencies, hold the transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on them can cause print quality problems. : Make sure to open the rear output slot when you print AUTION on transparencies.
Open the rear cover to use the rear output slot. After printing, close the rear cover. Setting the Paper Type and Size for the Bypass Tray After loading paper in the Bypass tray, you need to set the correct paper type and size using the control panel buttons. These settings will apply to copy mode.
OPYING This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Loading Paper for Copying • Making Copies on the Document Glass • Making Copies from the Automatic Document Feeder • Setting Copy Options • Using Special Copy Features •...
Loading Paper for Copying You can copy a document to A4-, Letter- or Legal-sized paper. The instructions for loading print materials are the same whether you are printing, faxing or copying. For further details, see page 1.11 for loading in the paper tray and page 3.8 for loading in the Bypass tray.
: Make sure that no other documents are in the ADF (Automatic Document Feeder). If a document is detected in the ADF, it has priority over the document on the document glass. Close the document cover. OTES • Leaving the cover open while copying may affect the copy quality and toner consumption.
Making Copies from the Automatic Document Feeder Using the ADF (Automatic Document Feeder), you can load up to 30 documents (75 g/m When you use the ADF: • Do not load documents smaller than 142 x 148 mm or larger than 216 x 356 mm. •...
Make sure that the bottom of the document stack matches the paper size marked on the document tray. Customise the copy settings including number of copies, copy size, contrast and image type by using the control panel buttons. See “Setting Copy Options” on page 4.6. To clear the settings, use the Stop/Clear button.
Setting Copy Options The buttons on the control panel let you make all the basic copy options; contrast, image type, copy size and number of copies. Set the following options for the current copy job before pressing Start Copy/Fax to make copies. all of the options you have set for the current copy job will be canceled and return to their default status.
Reduced/Enlarged Copy Using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image, from 25% to 400% when you copy original documents from the document glass or from 25% to 100% from the ADF. Note that the zoom rate available is different depending on the document loading method.
Number of Copies Using the No. of Copies button, you can select the number of copies from 1 to 99. Press No. of Copies. Press the scroll button ( ¦ or ) until the number you want appears on the display. Pressing and holding the button allows you to quickly scroll to the number you want.
Auto Fit Copying This special copy mode can be applied when you load document only using the document glass. If a document is detected in the ADF, the Auto Fit does not work. Load the document to be copied on the document glass, and close the cover.
Enlarge button while making a clone copy. Press Start Copy or Start Copy/Fax to begin copying. Collation Copying The Collation copying feature is available only when you load documents in the ADF. Load the documents to be copied in the ADF. Press Special.
2-side Copying You can copy a 2-sided document on one page of A4, Letter or Legal-sized paper. When you copy using this feature, the machine prints one side on the upper half of the paper and the other side on the lower half without reducing the original.
2-up or 4-up Copying The 2 or 4-up copying feature is available only when you load documents in the ADF. Load the documents to be copied in the ADF. Press Special. ¤2-up copying Press Special or the scroll button ( ¦ or ) until “2-Up” or “4-Up”...
If necessary, customise the copy settings including number of copies, contrast and image type by using the control panel buttons. See “Setting Copy Options” on page 4.6. : You cannot adjust the copy size using the Reduce/ Enlarge button for making a poster. Press Start Copy/Fax to begin copying.
Press Enter to save the selection. Repeat steps 3 through 6, as needed. To return to Standby Mode, press Stop/Clear. OTES the changed settings and restores their default status. Setting the Time Out Option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel.
RINTING This chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes: • Printing a Document • Setting Paper Properties • Printing Multiple Pages on One Sheet of Paper (N-Up Printing) •...
If you see Setup, Printer or Options, click that button instead. Then click Properties on the next screen. Now you see the Xerox WorkCentre PE16 Properties window, which allows you to access all of information you need when using your machine.
The Layout tab first displays. The preview image shows the sample page with the settings you currently specified. If necessary, select the Orientation option. The Orientation option allows you to select the direction in which information is printed on a page. •...
• Print Odd Pages: Your machine prints only the odd • Print Even Pages: Your machine prints only the even Click other tabs on the top of the Xerox WorkCentre PE16 Properties window to access other features, if needed. When you finish setting the properties, click OK until the Print window displays.
To stop a print job from the Printers folder: From the Windows Start menu, select Settings. Select Printers to open the Printers window and double-click the Xerox WorkCentre PE16 icon. From the Document menu, select Cancel Printing (Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).
Using a Favorite Setting The Favorites option, which is visible on each properties tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings on each tab, as needed. Enter a name for the item in the Favorites input box. Click Save.
Setting Paper Properties Use the following options to set the paper handling needs when you access the printer properties. See page 5.2 for more information about accessing printer properties. Click the Paper tab to access many paper properties. Property Copies allows you to choose the number of Copies copies to be printed.
Property Source Type Printing Multiple Pages on One Sheet of Paper (N-Up Printing) You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 16 pages on one sheet.
Select the number of pages you want to print per sheet (1, 2, 4, 9 or 16) on the Pages per Side drop-down list. Select the page order on the Page Order drop-down list, if necessary. Down, Then Right, Then Right Down Check Print Page Border to print a border around each...
Printing a Reduced or Enlarged Document You can scale your print job on a page. When you change the print settings from your software application, access the printer properties. See page 5.2. From the Layout tab, select Reduce/Enlarge on the Type drop-down list.
Fitting Your Document to a Selected Paper Size You can scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document. When you change the print settings from your software application, access the printer properties.
Printing Posters You can print a single-page document onto 4, 9 or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. When you change the print settings from your software application, access the printer properties. See page 5.2. From the Layout tab, select Poster on the Type drop-down list.
Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster. Click the Paper tab and select the paper source, size and type. Click OK and print the document. You can complete the poster by reconstructing the results. Using Watermarks The Watermark option allows you to print text over an existing document.
Creating a Watermark When you change the print settings from your software application, access the printer properties. See page 5.2. Click the Extras tab and click the Edit button in the Watermark section. The Edit Watermarks window appears. Enter the text message you want to print in the Watermark Message box.
Editing a Watermark When you change the print settings from your software application, access the printer properties. See page 5.2. Click the Extras tab and click the Edit button in the Watermark section. The Edit Watermarks window appears. Select the watermark you want to edit on the Current Watermarks list, and change the watermark message and the options.
Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of Dear ABC preprinted forms and letterhead paper.
In the Edit Overlays window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. You can see the name on the Overlay List. Click OK or Yes until you complete creating.
Using a Page Overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. When you change the print settings from your software application, access the printer properties.
If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering Yes to the window means that the selected overlay will be printed with your document.
Setting Graphic Properties Use the following graphic options to adjust the print quality for your specific printing needs. See page 5.2 for more information about accessing printer properties. Click the Graphics tab to display the properties shown below. Property 5.20 RINTING You can select the printing resolution by choosing from 600 dpi (Normal) or...
Property You can set advanced settings by clicking Advanced the Advanced Options button. Options Darkness Use this option to lighten or darken the image appearance in your print. • Normal: This setting is for normal documents. • Light: This setting is for bolder line widths or darker gray scale images.
Property Options (continued) Setting Up the Locally Shared Printer You can connect the machine directly to a selected computer, which is called “host computer,” on the network. Your machine can be shared by other users on the network through a Windows 9x, Me, 2000, XP or NT 4.0 network printer connection.
Click Start and select Printers from Settings. Double- click your printer name. Select Properties in the Printer menu. Click the Sharing tab and check the Shared As box. Fill in the Shared Name field and then click OK. Setting Up the Client Computer Right-click Start and select Explorer.
For Windows NT 4.0, check the Shared box. For Windows 2000, check the Shared As box. For Windows XP, check the Share this printer box. For Windows NT 4.0, fill in the Share Name field and click For Windows 2000/XP, fill in the Shared Name field and click OK.
TWAIN Scanner Program The WorkCentre PE16 TWAIN Scanner program is used to scan images, graphics, photographs, and printed text. Documents can be fed from the Automatic Document Feeder(ADF) or placed on the Document Glass. There are two methods for scanning images from a PC, both of which require the installation of a scanner program.
Scanning Procedure These instructions explain advanced scanning with a TWAIN compliant application program. : Refer to the documentation provided by the application OTES manufacturer to learn how to scan and access an image. Load the Originals Automatic Document Feeder (ADF): Remove all staples and paper clips prior to loading.
Document Glass: OTES documents in the ADF. On completion of the job, ensure the Document Feeder is closed. Raise the ADF or cover and position the original face down on the Document Glass. Align with the registration arrow in the rear left corner. Lower the ADF or cover.
AINTENANCE This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Clearing the Memory • Cleaning Your Machine • Maintaining the Toner Cartridge • Consumables and Replacement Parts...
Clearing the Memory You can selectively clear information stored in your machine’s memory. Press Menu on the control panel until “Maintenance” appears on the top line of the display. Press the scroll button ( ¦ or ) until you see “Clear Memory”...
To return to Standby Mode, press Stop/Clear. Cleaning Your Machine To maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. : While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge).
Open the front cover and pull the toner cartridge out, lightly pushing it down. With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. AUTION expose it to light for more than a few minute. Cover it with a piece of paper, if necessary.
Cleaning the Scan Unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed. Slightly dampen a soft lint-free cloth or paper towel with water.
Maintaining the Toner Cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Redistributing Toner When the toner cartridge is near the end of its life, white streaks or light print occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge. Open the front cover.
Replacing the Toner Cartridge When the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display shows the warning message, “Toner Empty,”...
Unpack the new toner cartridge and gently shake it horizontally four or five times to distribute the toner evenly inside the cartridge. Save the box and the cover for shipping. Slide the new toner cartridge in until it locks into place. Close the front cover.
Setting the Notify Toner Option If you have set the Notify Toner menu option to “On”, your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine.
Transfer roller Fuser unit To purchase the consumables and replacement parts, contact your Xerox dealer or the retailer where you bought your machine. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge.
ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems...
Clearing Document Jams When a document jams while it passes through the ADF (Automatic Document Feeder), “Document Jam” appears on the display. Input Misfeed Remove the remaining documents from the ADF. Open the ADF cover. Rotate the bushing on one end of the ADF roller toward the ADF ( document gently to the right and out of the ADF.
Exit Misfeed Remove the remaining documents from the ADF. Open the document cover and turn the release knob to remove the misfed documents from the document output tray. Close the document cover. Then load the documents back into the ADF. Roller Misfeed Remove the remaining documents from the ADF.
Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Paper Jam 0 Paper Jam 1 Paper Jam 2 To avoid tearing the paper, pull the jammed paper out gently and slowly.
Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page 8.7.
Gently pull the paper out of the front output tray. Skip to Step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, open the rear cover. Remove the jammed paper by gently pulling it straight out.
Close the rear cover. Open and close the front cover to resume printing. In the Fuser Area or Around the Toner Cartridge : The fuser area is hot. Take care when removing paper from the machine. Open the front cover and pull the toner cartridge out, lightly pushing it down.
Replace the toner cartridge and close the front cover. Printing automatically resumes. In the Bypass Tray “Paper Jam 0” , “Paper Jam 1” appears on the display when you try to print using the Bypass tray and the machine does not detect paper, due to no paper or improper paper loading.
Open the input tray and load paper into the tray as shown below. Open the Xerox WorkCentre PE16 Properties window, set the paper size to A5(5.8x8.3 in.) from the Paper tab. From the Orientation option of the Layout tab, set the Rotate option to 90º.
Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 8.4. • Follow the procedures in “Loading Paper” on page 1.11. Ensure that the adjustable guides are positioned correctly.
If the problem persists, please call for service. Just use a speed dial number or dial a number manually using the number keypad. Reconfirm the remote machine’s features. You must use a Xerox approved cartridge. 2 button to accept 8.11 ROUBLESHOOTING...
Display The remote party did not Line Busy answer or the line is already engaged. Your machine cannot connect with the remote machine or has lost Line Error contact because of a problem with the phone line. You have attempted to set Load Document up a copy or fax operation with no document loaded.
Display Paper has jammed in the feeding area of the paper tray. Paper Jam 0 Your machine detects non feeding from the Bypass tray. Paper has jammed in the paper exit area. Paper Jam 1 Your machine detects non feeding from the Bypass tray.
Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Paper is jammed during printing.
Suggested solutions Check the power cord connections. Check the power switch and the power source. Select Xerox WorkCentre PE16 as your default printer in your Windows. • The front or rear cover is not closed. • Paper is jammed.
The maximum print speed of your machine is 17 PPM for Letter-sized paper. From the Start menu, choose Settings and Printers. Right-click the Xerox WorkCentre PE16 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting.
Condition Possible cause The machine The printer cable is prints, but the loose or defective. text is wrong, garbled, or incomplete. The wrong printer driver was selected. The software application is malfunctioning. The operating system is malfunctioning. Pages print, but The toner cartridge is are blank.
Printing Quality Problems The dirty inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem. Condition Light or faded print AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner specs AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc...
Condition Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been AaBbCc scratched. Install a new toner cartridge. See “Installing the AaBbCc Toner Cartridge” on page 1.9. AaBbCc AaBbCc AaBbCc Gray background If the amount of background shading becomes unacceptable: •...
Condition Background scatter Misformed characters Page skew Curl or wave 8.20 ROUBLESHOOTING Suggested solutions Background scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
Condition Wrinkles or • Ensure that the paper is loaded properly. creases • Check the paper type and quality. See “Paper Specifications” on page A.6. • Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray. Back of printouts Check for leaking toner.
Condition Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl Fax Problems Condition The machine is not working, there is no display and the buttons are not working. No dial tone sounds. 8.22 ROUBLESHOOTING Suggested solutions If horizontally aligned black streaks or smears appear: •...
Condition The numbers stored in the Make sure that the numbers are stored in the memory memory do not dial correctly. Print a Phonebook list, referring to the Facsimile correctly. User’s Guide. • Make sure that the document is not wrinkled and you are The document does not feed into the machine.
Copying Problems Condition Copies are too light or too dark. Smears, lines, marks or spots appears on copies. Copy image is skewed. Blank copies print out. Image rubs off the copy easily. Frequent copy paper jams occurs. 8.24 ROUBLESHOOTING Suggested solutions Use the Contrast button to darken or lighten the background of the copies.
Condition Fewer copies from the toner cartridge than expected prints out. Scanning Problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Your originals may contain pictures, solids or heavy lines. For example, your originals may be forms, newsletters, books or other documents that use more toner.
Condition Message appears on your computer screen: • “Device can't be set to the H/W mode you want.” • “Port is being used by another program.” • “Port is Disabled. • “Scanner is busy receiving or printing data. When the current job is completed, try again.”...
General Specifications Item Automatic document feeder ADF Document size Paper input capacity Paper output capacity Paper type Consumables Power requirements Power consumption Noise Warm-up Time Operating conditions Toner cartridge life SET dimension (W x D x H) PECIFICATIONS Description Up to 30 sheets (20 lb, 75 g/m Width: 142 to 216 mm (5.6 to 8.5 inches) Length: 148 to 356 mm (5.8 to 14 inches) Paper tray: 250 sheets (weight: 75 g/m...
Facsimile Specifications Item Compatibility Applicable line Data coding Modem speed Transmission speed Scanning speed Maximum document length Paper size Resolution User Memory Halftone Auto dialer Description ITU-T Group 3, ECM Public Switched Telephone Network (PSTN) or behind PABX MH/MR/MMR (ECM Mode) and JPEG for colour fax transmission 33600/31200/28800/26400/24000/21600/19200/ 16800/14400/12000/9600/7200/4800/2400 bps with...
• Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox has no control. • Before purchasing large quantities of paper, insure the paper meets the requirements specified in this user’s guide.
Paper Dimensions 76 x 127 mm Minimum size (custom) (3 x 5 in) 216 x 356 mm Maximum size (Legal) (8.5 x 14 in) Transparency Same minimum and Labels maximum paper sizes Cards as listed above. Envelopes *. The machine supports a wide range of media sizes. See “Size, Input Sources and Capacities” on page 3.2.
OTES • Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography. • Do not use raised or embossed letterhead. • The printer uses heat and pressure to fuse toner to the paper. Insure that any coloured paper or preprinted forms use inks that are compatible with this fusing temperature (200 °C or 392 °F for 0.1 second).
Printer and Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.
NDEX Numerics 2/4-up, special copy 4.12 2-side, special copy 4.11 ADF, load 4.4 auto fit, special copy 4.9 bypass tray, use 3.8 cancel copy 4.3 print 5.5 CCD power save mode, use 1.20 clone, special copy 4.9 collation, special copy 4.10 connection AC power 1.16 parallel 1.15...
paper 8.4 memory, clear 7.2 network printer, set 5.22 n-up (multiple pages per sheet) copy 4.12 print 5.8 orientation, print 5.3 output location, select 3.4 overlay, use 5.16 paper guidelines 3.3 paper jam, clear 8.4 paper level indicator 3.7 paper load in bypass tray 3.8 in paper tray 1.11 paper load capacity 3.2...
ONTENTS Chapter 1: Chapter 2: ETTING TARTED Control Panel Functions ... 1.2 Setting the Machine ID ... 1.4 Entering Characters Using the Number Keypad ... 1.5 Setting the Date and Time ... 1.7 Changing the Clock Mode ... 1.8 Setting Sounds ... 1.8 Speaker, Ringer, Key Sound and Alarm Sound ...
UTOMATIC Chapter 3: Speed Dialling ... 3.2 Group Dialling ... 3.4 Searching for a Number in the Memory ... 3.7 Printing a Phonebook List ... 3.8 THER Chapter 4: Redialling ... 4.2 Sending Broadcasting Faxes ... 4.2 Sending a Delayed Fax ... 4.3 Sending a Priority Fax ...
ETTING TARTED The following topics are included: • Control Panel Functions • Setting the Machine ID • Setting the Date and Time • Setting Sounds • Setting the Dial Mode • Using the Toll Save Mode • Setting up the Fax System...
Control Panel Functions ETTING TARTED Adjusts the brightness of the documents for the current copy job. Selects the document type for the current copy job. Allows you to use special copy features, such as Clone, Collation, Auto fit, 2-side, N-up (multiple pages on a sheet) and Poster copying.
Sends you back to the upper menu level. Stops an operation at any time. In Standby Mode, clears/cancels the copy options, such as the contrast, the image setting, the copy size and the number of copies. Starts a job. Dials a number or enters alphanumeric characters.
Setting the Machine ID In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine. Press Menu until “Machine Setup”...
Press Enter when the name on the display is correct. Press Stop/Clear to return to Standby Mode. Entering Characters Using the Number Keypad As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name (or your company’s name) and telephone number.
Keypad Letters and Numbers Changing Numbers or Names If you make a mistake while entering a number or name, press the ¦ button to delete the last digit or character. Then enter the correct numbers or characters. Inserting a Pause With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone.
Setting the Date and Time All of your faxes will have the date and time printed on them. : If power to the machine is cut off, you need to reset the correct time and date once the power is restored. Press Menu until “Machine Setup”...
Press Enter when the time and date on the display is correct. When you enter a wrong number, the machine beeps and does not proceed to the next step. If this happens, just reenter the correct number. Changing the Clock Mode You can set your machine to display the current time using either a 12-hour or 24-hour format.
Speaker, Ringer, Key Sound and Alarm Sound Press Menu until “Sound/Volume” appears on the top line of the display. Press the scroll button ( ¦ or ) to scroll through the options. Press Enter when you see the desired sound option.
Setting the Dial Mode You can select the type of the telephone dial system where your machine is connected. your country. Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( ¦ or ) until you see “Dial Mode” on the bottom line and press Enter.
To turn the toll save mode on: Press Toll Save. The button backlight turns on. Press Enter when “Start Time” displays on the bottom line. Enter the time when your machine starts sending toll save faxes, using the number keypad. To select “Am”...
Setting up the Fax System From the Fax Setup menu, you can configure many settings for the fax system. Changing the Fax Setup options Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Receive Mode,” displays on the bottom line.
Option You can select the default contrast mode to fax your documents lighter or darker. • Lighten works well with dark print. Contrast • Normal works well with standard typed or printed documents. • Darken works well with light print or faint pencil markings.
Option Description When receiving a document as long as longer than the paper installed in your machine, you can set the machine to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size.
Sending a Fax Preparing Documents for Faxing Use the following guidelines to prepare your documents for faxing: • Do not load documents smaller than 142 x 148 mm or larger than 216 x 356 mm in the Automatic Document Feeder (ADF).
Adjust the document guide on the ADF to match the width of the document. To fax a document from the document glass: Open the document cover. Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass.
OTES • If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open.
Mode Documents with colours. Sending a colour fax is enabled only if the remote machine Color(Colour) supports colour fax reception and you send the fax manually. In this mode, the memory transmission is not available. OTES • For the memory transmission, the super fine mode is not available.
The number is dialed and then the machine begins sending the fax when the remote fax machine is ready. any time while sending the fax. Sending a Fax Manually Load the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 2.2.
Automatic Redialling If the number you have dialed is busy or there is no answer when you send a fax, the machine will automatically redial the number every three minutes up to seven times by the factory default settings. When the display shows “Retry Redial ?,” press Enter to redial the number without waiting.
details about loading paper and setting the paper size in the tray, refer to the MFP User’s Guide. Receiving Automatically in the Fax Mode Your machine is preset to the fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.
Speed Dialling You can store up to 100 frequently dialed numbers in one or two-digit speed dial locations (0-99). Storing a Number for Speed Dialling Press Phonebook on the control panel. Press Phonebook or the scroll button ( ¦ or ) to display “Store/Edit”...
Sending a Fax using a Speed Number Feed the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 2.2. Adjust the document resolution to suit your fax needs (see page 2.4).
Group Dialling If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.
Press Enter when the name appears correctly or without entering a name. If you want to assign another group, repeat from Step 4. To return to Standby Mode, press Stop/Clear. : You cannot include one group dial number in another group dial number.
Sending a Fax Using Group Dialling (Multi-address Transmission) You can use group dialling for Broadcasting or Delayed transmissions. Follow the procedure of the desired operation (Broadcasting transmission; see page 4.2, Delayed transmission; see page 4.3). When you come to a step in which the display asks you to enter the remote fax number: •...
Searching for a Number in the Memory There are two ways to search for a number in the memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number. Searching Sequentially through the Memory Press Phonebook.
Printing a Phonebook List You can check your automatic dial setting by printing a Phonebook list. Press Phonebook. Press Phonebook or the scroll button ( ¦ or ) until “Print” appears on the bottom line and press Enter. A list showing your speed dial and group dial entries prints out.
THER AYS TO The following topics are included: • Redialling • Sending Broadcasting Faxes • Sending a Delayed Fax • Sending a Priority Fax • Adding Documents To a Scheduled Fax • Cancelling a Scheduled Fax...
Redialling To redial the number you last called: Press Redial/Pause. When a document is loaded in the ADF (Automatic Document Feeder; see page 2.2), the machine automatically begins to send. For the document loaded on the document glass, the display asks if you want to load another page.
Press Enter to confirm the number. The display asks you to enter another fax number to send the document. : Your machine can send one broadcasting fax to multiple destinations. The “Enter Number” prompt does not appear if a broadcast is set up and not completed. You must wait until the current broadcast is completed.
Press Menu until “Fax Feature” appears on the top line of the display. The first available menu item, “Delay Fax,” displays on the bottom line. Press Enter. Enter the number of the remote machine using the number keypad. To enter the number, you can use one or two-digit speed dial or group dial numbers.
The machine returns to Standby Mode. The display reminds you that you are in Standby Mode and that a delayed fax is set. : If you want to cancel the delayed transmission, see “Cancelling a Scheduled Fax” on page 4.8. Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations.
Press Enter to confirm the number. The display asks you to enter a name. If you want to assign a name to the transmission, enter the name. If not, skip this step. For details on how to enter a name using the number keypad, see “Entering Characters Using the Number Keypad”...
Adding Documents To a Scheduled You can add documents to the delayed transmission previously reserved in your machine’s memory. Load the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 2.2. Adjust the document resolution to suit your fax needs (see page 2.4).
Cancelling a Scheduled Fax Press Menu until “Fax Feature” appears on the top line of the display. Press the scroll button ( ¦ or ) to display “Add/Cancel” on the bottom line and press Enter. Press the scroll button ( ¦ or ) to display “Cancel Job” and press Enter.
Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorised people. You can turn on the secure fax mode using the Secure Receive option to restrict printing out all of the received faxes when the machine is unattended. In the secure fax mode, all incoming faxes will go in the memory.
To turn the secure receiving mode off: Access the Secure Receive menu by following steps 1 and 2 in “To turn the secure receiving mode on:” on page 5.2. Press the scroll button ( ¦ or ) to display “Off” on the bottom line and press Enter.
Scheduled Job Information This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results.
• Sent Report: Sent fax report • RCV Report: Received fax report • System Data: System data list • Scheduled Jobs: Scheduled job information • MSG Confirm: Message confirmation • Junk Fax List: Junk fax number list Press Enter. The selected information prints out. Using Advanced Fax Settings Your machine has various user-selectable setting options for sending or receiving faxes.
Advanced Fax Setting Options Option Send Forward RCV Forward Toll Save Junk Fax Setup Secure Receive DDITIONAL EATURES Description You can set the machine to always forward all of the outgoing faxes to the specified destination besides the fax numbers you entered. Select Off to turn this feature off.
Phonebook entries or view information of your machine on the desktop window of your computer. When you install the Xerox software, the ControlCentre program is automatically installed. For information about installing the Xerox software, please refer to the MFP User’s Guide.
From Programs, select Xerox WorkCentre PE16 and then ControlCentre. Then the ControlCentre program opens. The WorkCentre PE16 ControlCentre window provides five tabs; Settings, Advanced, Phonebook, Information, and Firmware Update. To exit, click the Exit button at the bottom of each tab.
The Advanced Tab Click the Advanced tab to configure advanced fax system settings. Reads the current settings in your machine and refreshes the ControlCentre with them. The Phonebook Tab Click the Phonebook tab to create and edit Phonebook entries. Allows you to edit a selected Phonebook entry in a separate Edit...
The Information Tab Click the Information tab to view the software version information and many counters which allow you to check how many scanning, printing, and jamming are made in your machine. The Firmware Update Tab Click the Firmware Update tab to update the firmware of your machine.