Error And Fault Codes - Xerox Phaser 3635MFP/S User Manual

Error and Fault Codes

Errors & Faults
Paper Door Open
Feeder
Tray Paper Low
Paper Empty at Tray
Paper Empty at Bypass
Tray
Tray Cassette Out
Jam from Tray
Duplex Jam
Out Bin Full
CRU Toner Low
Toner Empty
Xerox Phaser 3635MFP User Guide
If an abnormal condition arises in the machine or an incorrect operation is
performed, a message indicating the nature of the error is displayed on the
User Interface screen.
Follow the on-screen prompts to correct the error.
If the fault persists, Power Off / Power On.
If the problem persists, call for service.
Description
The back cover or front
covers are not securely
latched.
Paper supply in tray has run
low (fewer than 50 sheets).
The copy paper in the paper
tray has run out.
The copy paper in the bypass
tray has run out.
Paper tray is not securely
closed.
Copy paper has jammed in
the paper tray.
Copy paper has jammed in
the side cover.
Output tray is more than 90%
full.
Print cartridge is almost
empty.
Print cartridge is empty.
14 Troubleshooting
Solution
Close the covers until they lock into
place. If fault persists, call service.
Load paper in the tray indicated by
the warning message.
Load paper in the tray indicated by
the warning message.
Load paper in the bypass tray.
Close the paper tray until it locks
into place.
Open the indicated tray and
remove the jammed paper.
Open back and front covers and
remove jam.
Ensure the tray is properly loaded
as overfilling can cause further
jams.
Open the back covers and remove
the jammed paper.
Remove printed material from
page output area.
Open front cover. Remove print
cartridge and gently shake it. By
doing this, printing operations can
be temporarily resumed.
Reinstall print cartridge. Close front
cover. Reorder print cartridge.
Open front cover.
Replace with new print cartridge.
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