Troubleshooting - Samsung AF HV Series User & Installation Manual

Troubleshooting

PROBLEM
The air conditioner does not
work at all.
The temperature adjustment is
not working.
Cool air does not come out of
the air conditioner.
Cool air does not come out of
the air conditioner.
Cannot change the air flow
direction
Fan speed adjustment is not
working.
Remote controller is not
working
• Check power status and then operate the air conditioner again.
• Check whether the power plug is connected correctly or the auxiliary power switch
is switched on.
• If the air conditioner is switched off by the Timer function, press the Power
button.
• Temperature adjustment is not available when the air conditioner is operating in Fan
mode or Turbo/Virus doctor function is selected..
• Check if the set temperature is higher than the current temperature. Press the Temp
+ or - button on the remote controller to set the temperature lower than the current
temperature.
• Check if the air filter is blocked by dirt. If there is a lot of dust on the Air filter, cooling
performance may decrease. Clean them frequently.
• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off
and take the obstacle away.
• Check if the indoor unit is installed in a place with direct sunlight (in Cooling
operation). Close the curtain or blind to cover the sunlight.
• If the doors or windows are open, it may cause poor cooling performance. Close the
doors and windows.
• Cool air will not come out if the air conditioner is operating in Fan mode or if you
have selected Virus doctor function individually. Press the Mode button to select
other operation mode.
• Cool air will not come out when current room temperature has reached the desired
temperature. Also, cool air will not come out for 3 minutes if the air conditioner has
been just turned on.
• Cool air may not come out depending on the temperature condition of the heat
exchanger when current room temperature has reached the desired temperature.
• When the pipe length exceeds maximum allowable pipe length, cooling
performance may decrease.
• Only horizontal (left/right) air flow direction can be adjusted, when Long function is
selected.
• Check if you have selected Auto/Dry mode or Turbo/Long function. If you have,
selected these modes or functions, you cannot adjust the fan speed because fan
speed is set to Auto.
• Replace the exhausted batteries with new ones.
• Do not block the remote controller receiver.
• If the remote controller is used near strong light (3-wavelength fluorescent light,
neon sign etc.), the remote controller may not work due to the electronic jamming
signal
ENGLISH-29
SOLUTION