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7 Troubleshooting
If you encounter a problem while using the printer, see the following sections for help troubleshooting
the issue.
Problem
Label ends on flag are not
aligned correctly or are
completely wrapping around
the wire.
BradyPrinter A5500 User Manual
Cause
Wire diameter setting is wrong. Go to Settings > Print Adjustments > Wire
Wire is curved, bent or kinked. Ensure that the wire inserted into the flagger
Too much of the label is peeled
before flagging the wire.
Label liner is being pinched.
Encoder roller is not rotating
properly.
Notch sensor is dirty.
Corrective Action
Diameter
If it is set to Auto, manually adjust it to your
specific wire diameter to get the best results.
For more information see
on page
32.
mechanism is straight.
Go to Settings > Print Adjustments > Feed
To Wire Setting
If the adhesive is visible on the front side of
your flag, decrease the Feed To Wire setting.
If the adhesive is visible on the back side of
your flag increase the Feed To Wire setting.
For more information see
on page
32.
Make sure nip rollers are in down position. See
"Load Label Supply" on page 17
nip rollers.
Confirm that the label liner is making contact
with the encoder roller. If it is, then power off
and unplug the unit. Open the nip rollers, pull
the label supply slightly away from encoder
roller then try to roll the encoder. It should roll
freely without resistance. For a visual of the
location of the encoder roller, see the picture
under
"Load Label Supply" on page
encoder roller does not rotate, send the printer
for service.
Clean the notch sensor following the directions
in the section
"Cleaning the Sensors" on
page
43.
"Print Adjustments"
"Print Adjustments"
for location of
17. If the
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