Troubleshooting
CASE 1
Firmware update does not start
Method:
Error message appeared during the update
CASE 2
●
Solution
An error occurred during firmware updating. Turn off the power, unplug the AC cable from the wall outlet.
Repeat from STEP 3.
CASE 3
Receiver doesn't power on at all after the update
Unplug the AC cable from wall outlet and plug again. If the Receiver still doesn't operate correctly,
perform the following alternative update method to recover.
1. Unplug the AC cable from the wall outlet.
2. Press and hold [INFO] button. While holding the [INFO] button, plug the AC cable to the wall outlet.
"CDDA Upgrader" will appear on the front display.
3. Repeat from STEP 4.
For your solution, check the following
❏
Check update disc.
Make sure that your CD-R/RW is finalized and created as an "AUDIO CD". (playable on
any CD player).
❏
Check digital cable wiring.
Only optical or coaxial connection can be used for this update. HDMI connection will not
work.
❏
Check digital out setting.
When using DVD/BD players, make sure the digital out is set to "PCM". Once update is
completed, reset DVD/BD player to its original settings.
❏
If all above are cleared and still having problems, your BD/DVD/CD player may not be
suited for this update. Try another BD/DVD/CD player.
❏
Digital communication cannot be sent correctly.
If a CD-RW is being used, use a CD-R and perform the procedure again from step 1.
RX-V381 / HTR-3069
RX-V381/HTR-3069
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