C O N T E N T S
P r e f a c e
C H A P T E R 1
xix
Overview
xix
Audience
xix
Organization
xix
xxi
xxii
1
19
20
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
xxi
xxi
xxi
xxii
xxii
xxii
2
2
3
7
9
14
15
xxi
2
8
14
(SIP)
iii