Using The Handset; Switching On/Off; Answering Calls; Making Calls - Avaya INDeX 9.2+ 20DT User Manual

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Using the Handset

Switching On/Off

To switch the handset on press
tone and the display clears.
Signal Symbol
Indicates a base station in range and that your 20DT handset is ready for use. If the
symbol flashes the base station is busy with its maximum number of calls.
Off-Hook Symbol
Shown when making calls and during conversations. Use

Answering Calls

To answer an incoming call: Press
To answer a message waiting lamp: Press ∗, 1 and
To cancel a message waiting lamp: Press ∗, 2 and
To pick up any ringing phone: Press
To pick up a ringing phone in a group: Press
page 19 for details on setting the phone's pick up group).

Making Calls

1.
Press
(prefix external calls with 9). Or
2.
Dial the number required and press
If called internal number is busy or does not answer,
see "If Busy or Unanswered" on page 18.

Last Number Redial

1.
To access the redial stack (up to 10 different numbers) press REDIAL.
2.
Press > until the required number appears (from newest to oldest).
3.
Press
The redial stack can also be accessed via the MENU see page 5.

Locking the Keyboard

You can lock the handset keys. This stops calls being accidentally started.
Whilst locked the handset displays KEY LOCKED. You can still answer calls by pressing
the
key.
1.
To lock or unlock the keyboard, press MENU and then LOCK.

Recall

The R key produces a 'recall' signal and is used to Hold calls. When a call is held, you will
hear a dial tone. In addition, some PBX's may need this 'recall' signal to access specific
functions.
INDeX DECT 20DT Handset User's Guide
38DHB0002UKCW – Issue 7 (10/03)
. To switch the handset off, press
wait for
to flash and then dial the number required
to call the desired number.
.
.
twice.
dial the extension number followed by 9.
,
R and # (see "Other Features" on
,
.
Using the Handset - Page 15
until you hear a
key to disconnect.
Switching On/Off - Page 15
Using the Handset

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