Quick Reference; Notes; If Busy Or Unanswered; Transfer, Park & Hold Calls - Avaya INDeX 9.2+ 20DT User Manual

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Page 18 - Quick Reference

Quick Reference

Notes

The quick reference instructions are given in an abbreviated form, using the following:
<pass> = Enter extension passcode.
<time> = Enter time in seconds (0 to 999).
<no.> = Enter indicated telephone number.
<group> = Number for a group of phones.

If Busy or Unanswered

After dialling an internal number, if it is busy or just rings, use the following:
To leave a message: Press 1,
To set a call back: Press 2,
To camp on & wait: Press 3.
To cancel camp on: Press
Transfer, Park & Hold Calls
To hold a call: Press R
To transfer a call: Press R, <extension no.>. If called party answers and will take call,
press
To park call: Press R,
To retrieve a call you parked: Press

Conference

To create a three party conference call: Whilst on a call, press R, <extension no.>. When
answered display shows CONFERENCE =*. Press ∗ to create a conference.

Ringer Timeout

The ringer timeout controls how long: Callback rings before cancelling, call to a group of
which you are a member ring before trying another member and call to your phone ring
before the system uses Divert on No Answer (if set)
To set the Ringer Timeout:
, ∗, 0, 1, 3, <pass>, ∗, <time>, #.

Speed Dials

To use an INDeX system speed dial: See page 16
Personal speed dials: Your can either use the 20DT Handset Phone Book (see page 10)
or store an additional 10 numbers on the 20DT.
To store a personal speed dial:
(For external numbers, include the external call prefix.)
, ∗, 0, 00...09, <pass>, ∗, <no.>, #
To use a personal speed dial:
Page 18 - Notes
Quick Reference
. Otherwise retrieve the call by pressing R.
You can make/receive calls whilst the other call is parked.
.
(Leaves your number as a message to reply.)
(Rings you when extension becomes free/next used.)
, ∗, 9.
, #, 00...09
INDeX DECT 20DT Handset User's Guide
38DHB0002UKCW – Issue 7 (10/03)

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