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Related Manuals for Avaya NULL 3711
Summary of Contents for Avaya NULL 3711
- Page 1 Avaya Communication Manager Avaya 3711 User Guide 16-601624 Issue 4 October 2008...
- Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...
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Page 3: Table Of Contents
Usage ........Avaya 3711 Telephone ....... . - Page 4 Quick Call ........4 Avaya IP DECT Installation, Administration, and Maintenance...
- Page 5 Setting the Date/Time ....... Menu: AVAYA (only available on IP DECT system) ....
- Page 6 Silent charging on / off ......6 Avaya IP DECT Installation, Administration, and Maintenance...
- Page 7 User name ........Registering / Deregistering ......Toggles the Buzzer .
- Page 8 Contents 8 Avaya IP DECT Installation, Administration, and Maintenance...
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Page 9: Important Safety Information
(less then 10 cm) to this kind of equipment, even in standby mode. Authorisation and conformity (Europe only) We Avaya GmbH & Co. KG declare that the product Avaya 3711 Telephone concurs with the basic requirements and other relevant provisions of EU guideline 1999/5/EU (R&TTE). -
Page 10: Always Dispose Of Old Equipment Correctly - Keep Our Environment Tidy (Europe Only)
To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources, it is also possible to participate in Avaya’s used equipment return system. This system ensures the correct recycling of old equipment as well as the re-utilisation of individual components. -
Page 11: Health And Safety Information
Health and Safety Information Exposure to Radio Frequency (RF) Signals: The wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. -
Page 12: Usage
Generally, you should therefore not rely exclusively on cordless telephones when making indispensable calls (e.g. medical emergencies). Avaya 3711 Telephone This telephone is only supported on the Avaya DECT systems (IP DECT and DECT R2). The Avaya 3711 Telephone features include: Speakerphone... -
Page 13: Installation
10 menu languages - Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish and Swedish Illuminated 5-line graphic display, (96 x 60 pixels), variable 7-level contrast Stand-by time: >100 hrs Talk time: > 10 hrs Batteries: 3 AAA (NiMH) included with phone Charging time: max. -
Page 14: Important Battery Information
Used batteries should be disposed of in accordance with local authority regulations. Do not throw batteries in a fire. 14 Avaya 3711 User Guide... -
Page 15: Charging And Discharging
Using the Avaya 3711 with/without a memory card Your Avaya 3711 is fully operational when you use it for the first time even if you have not fitted it with a memory card. If you have already used a memory card in the phone (on which... -
Page 16: Removing The Memory Card
2. Push the memory card cover in the battery compartment in the direction of the arrow (OPEN). Tilt the cover upwards slightly. 3. Using a pointed object, press on point (b) to release the card, as shown in the diagram. 4. Now you can lift out the memory card. 16 Avaya 3711 User Guide... -
Page 17: Installing The Charger
Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket. -
Page 18: Charging And Operating Times
When the batteries’ capacity is almost exhausted, an acoustic warning is given in the form of 3 short ”beep” signals (only during a call). Upon receiving the beep approximately 5 minutes of talk time is left. 18 Avaya 3711 User Guide... -
Page 19: Initial Setup And Operation
The telephone can be manually registered on up to 10 different DECT systems. To do so, it has to be registered to each Avaya DECT system. Telephone Registration Register the telephone on the Avaya DECT system as described in Keys, Displays and Connectors Initial Setup and Operation Menu: System on page 53. -
Page 20: Display Arrangement
On: telephone has a connection Flashing: telephone has an incoming call On: Handsfree is activated Flashing: Message in voicebox Flashing: One or more missed calls in the caller list Charge status of the batteries On: Keypad is locked 20 Avaya 3711 User Guide... -
Page 21: Text Line/Softkey Line
Text Line/Softkey Line In the top line of the display, information is given concerning the current status of the telephone during a call or the idle state. When using the menus, this line displays an additional line of text containing the name of the active menu. The text line displays important information about the current connection status or menu lists and texts. -
Page 22: Softkeys And The Cancel Key
In the case of settings that are not active (OFF), a ”-” appears at the end of the line. 22 Avaya 3711 User Guide The 4 large keys below the display (see picture) are called the softkeys. -
Page 23: Softkey: Menu
Softkey: Menu Using the Menu softkey on the left, you can access the main menu of the Avaya 3711 telephone. Softkey: Options Using the Options softkey on the left, you can perform actions on the selected item in the menu you are currently in. -
Page 24: Example: Telephone Book
The telephone can be switched off by pressing idle state. The telephone is switched on by pressing the telephone in the charger. 24 Avaya 3711 User Guide If the telephone book has been opened ( arrow keys can be used to select a name and can be used to dial. -
Page 25: Loudspeaker Volume
Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep. In the display a bar will be shown which will increase/ decrease in size symbolizing the actual volume setting. -
Page 26: Making A Call
Redial list (like PIN code). Long key press on “0“ inserts P (for pause) in the pre-dial-mode. (The 1.5 second Pause is only supported by IP DECT system.) 26 Avaya 3711 User Guide Dialing: Press... -
Page 27: Making A Call From The Last Number Redial List
Making a Call from the Last Number Redial List Making a Call from the local Telephone Book Selection: press the -softkey and then one of the arrow keys with the telephone in an idle state. The last 10 phone numbers dialed are displayed. The beginning / end of the redial list is marked by a dashed line. -
Page 28: Making A Call From The Directory (Only Available With Ip Dect System)
Calls from the telephone with the SOS number are always signalled with the Note: emergency call melody. 28 Avaya 3711 User Guide Menu: AVAYA (only available on IP DECT to make the call with the telephone in an idle state. If there are new calls on page 46). -
Page 29: Muting Ringer
Muting Ringer During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey Silence, Now only the telephone icon is signalling the incoming call. (In case of the ringer alert signal is with VIP melody the ringer can not be muted.) Answering a Call Options: Reject rejects the call. -
Page 30: Changes During A Connection
Basically the same set of features (and feature operation) are available for the DECT handsets as for analog stations with Recall/Flash button. Most of the available features depend on the ACM parameters. Please see following documentation on Avaya Support website (http://support.avaya.com) for more details:... -
Page 31: Placing A Call On Hold
Placing a call on Hold During a call you can place a call on hold. Press places the call on hold. Press again to retrieve the call. Call Enquiry During a call another party can be consulted. Press to put the call on hold. Now dial the other phone number. -
Page 32: Conference Call
During a call you can park a call. You receive the call to your phone. Answer the call. Press (this places the call on hold) then dial the Call Park FAC Press to hang up. You have now parked the call. 32 Avaya 3711 User Guide... -
Page 33: Retrieving A Parked Call
Retrieving a Parked Call Press dial Answer Back FAC followed by the parking extension number E.g. *371234#. The call will be connected to your telephone. Message waiting indication for Voicemail When a icon appears in the idle mode, the receiver has a message in his voice mail box. After listening to all new voice mail messages, the In case the telephone is switched off, is out of coverage or is in the charger while ”silent charging”, the message waiting indication is updated after the telephone is logged to the DECT... -
Page 34: Example
Menu Timer The menu activation is time-monitored. If no entries are made within 60 seconds, then the menu is automatically exited. 34 Avaya 3711 User Guide User Name OK name OK In this example, first press Menu and select Telephone Option with the arrow keys. -
Page 35: Menu: Telephone Book Settings
Menu: Telephone Book Settings The Telephone Book allows you to store up to 100 phone numbers and names. The entries in the telephone book are stored locally on the telephone. The names are sorted alphabetically, therefore the telephone book offers an alphabetic search function. Entering the same telephone number more than once is not accepted, but the same name can be stored with different numbers. -
Page 36: Editing An Entry
Until Add To OK Caller Filter OK transfers the selected phone number to the call filter. When the name is already in the caller filter, the telephone will give a beep. See Filter on page 50 for more information on the Call Filter. 36 Avaya 3711 User Guide Capital letter MNO6ÑÖÒÓÔÕØ PQRS7ß... -
Page 37: Adding An Entry To The Predial
Adding an Entry to the Predial Until Add To OK Predial OK transfers the selected phone number to the predial. Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu. Key in a one-digit number from 1 to 9 as your quick call number and confirm your selection by pressing OK. -
Page 38: Menu: Redial List
Calls can be answered in the normal way when the key lock is active and all keys can be used. The key lock is activated again after the call has been terminated. 38 Avaya 3711 User Guide -softkey and then one of the arrow keys (several times if . -
Page 39: Menu: Alarm
Menu: Alarm Alarm The Avaya 3711 allows you to set a time between 00:00 and 23:59 (time format "24h") or 01:00 and 12:59 a/p (time format "12h a/p") at which the telephone will emit an acoustic signal (alarm melody). The signal lasts 60 seconds and can be switched off by pressing softkey OK. -
Page 40: Setting The Date/Time
Menu: AVAYA (only available on IP DECT system) This menu is for users who do not have Console Permission enabled. The AVAYA menu can be accessed by pressing the Menu softkey (in the idle state) or the Option softkey (when on an active call) for at least 2 seconds. -
Page 41: Conference Call
During a call you can park a call. Hold down Options for at least 2 seconds and select Park Choosing the Park Option will park the call. Hang up. Menu: AVAYA (only available on IP DECT system) Issue 4 October 2008... -
Page 42: Wml Portal
After selecting the proper option press OK. Features available in idle status (if enabled on ADMM) Menu AVAYA OK or hold down Menu for 2 seconds Directory You can access either LDAP or TFTP directory. This feature can be used for looking up numbers, making calls or selecting a party for feature activation. -
Page 43: Direct Call Pickup
Press OK after selecting the party where all received calls should be forwarded to. - Busy selected will give you access to the following options: Directory opens the directory to select an entry from the directory to forward the calls Menu: AVAYA (only available on IP DECT system) Issue 4 October 2008... -
Page 44: Retrieving A Parked A Call
- User Input allows you to enter the number to call with priority. - Selections opens the Caller List, Redial or Telephone Book to select an entry to call with priority. After selecting the party who you would like to call with priority press OK. 44 Avaya 3711 User Guide... -
Page 45: Wml Portal
- [predefined] allow you to select a predefined portal on the ADMM. - User Input allows you to enter a WML portal address. After selecting the proper option press OK. Menu: AVAYA (only available on IP DECT system) Issue 4 October 2008... -
Page 46: Menu: Caller List
Delete All OK Sure? OK deletes all entries. 1 Applicable only if this function is configured by your System Administrator on your system or when the time is configured. 46 Avaya 3711 User Guide Selection of a phone number… . Pre-dialling is started by pressing... -
Page 47: Menu: Ringer Settings
Menu: Ringer Settings A different melody can be set for every type of call (internal, external, unknown number, VIP, emergency call and alarm call). National anthems first lines are integrated in the telephone and they are selected in the ringer settings by choosing one of the numbers shown below. -
Page 48: Melody: Emergency Call
The ringer signalling volume can be changed via digits 1 ... 8 or the arrow keys. (The ringer signalling volume for calls with VIP or Emergency Call ringing alert signal can not be disabled or turned off.) 48 Avaya 3711 User Guide Emergency Call OK Alarm OK 1…60 OK... -
Page 49: Device
Device Device OK Buzzer OK This activates/deactivates the buzzer. When activated it is marked with ” ” on the left side. If the buzzer is switched off, the bell symbol on/off you can also use the Device OK Vibrator OK This activates/deactivates the vibrator. -
Page 50: Buzzer
Press Esc if you do not wish to change a phone number or a name. 50 Avaya 3711 User Guide Buzzer OK on page 35). -
Page 51: Deleting An Entry
Deleting an Entry Until Delete OK Sure? OK Use the arrow keys to select the entry to be deleted before choosing Options Delete. Deleting all Entries Until Delete All OK Sure? OK Filter Options The filter options menu provide blocking or receiving of incoming calls with the numbers from the list. -
Page 52: Wild Card Feature
For transferring phone numbers from the Telephone Book, the Redial List and the Caller List to the Caller Filter refer to: Menu: Telephone Book Settings Menu: Redial List Menu: Caller List 52 Avaya 3711 User Guide on page 35 on page 38 on page 46... -
Page 53: Menu: System
Menu: System Registration Code The telephone can be manually registered on up to 10 different DECT systems. Before you can make a call via the DECT system, the telephone has to be registered to the system. A system ID and registration code are necessary for the registration process. When the telephone is not subscribed to the system the display will show ”Please, subscribe”. -
Page 54: Automatic Search System
You can read the international telephone identification. Version Number Version Number OK You can read the software and hardware version. 54 Avaya 3711 User Guide Auto. Search Options Select OK select a System Options Delete OK Sure? OK select a System Options Edit OK... -
Page 55: Menu: Telephone Options
Menu: Telephone Options All entries in this chapter are started by pressing the softkeys: Menu Telephone Option OK User Name User Name OK This function can be used to store the name of the telephone user which is set by your System Administrator. -
Page 56: Attention Tones
Auto Quick Hook Auto.Quick Hook OK If activated ” ” a QuickCall-Number (see dialed immediately. If deactivated the number will be entered in pre-dial mode. 56 Avaya 3711 User Guide Menu: Telephone Book Settings on page 35) will be... -
Page 57: Auto Answer
Auto Answer Auto Answer OK When signalling an incoming call the telephone automatically goes off hook after one ringer alert signal and the call will proceed. The ” ” is shown when activated. To deactivate it press OK again. The Auto Answer function works regardless if the telephone is connected or not. The first line of the idle display shows ”Auto Answer”... -
Page 58: Menu: Security Functions
Several frequently used menu items can also be activated with shortcuts, so you do not have to scroll through the menu. When the telephone is idle, press one of the following key combinations within 3 seconds. 58 Avaya 3711 User Guide . If you have forgotten your PIN, please Enter PIN OK... -
Page 59: Buzzer On / Off
Buzzer on / off Menu or switches the ringer signalling off. The bell symbol Menu or switches the ringer signalling back on. (The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off.) Silent charging on / off Menu or switches on your telephone for ”Silent Charging”. -
Page 60: Accessories
Avaya) Avaya 3701 and 3711 Desktop Charger Mains plug Avaya 3701 telephone and Avaya 3711 telephone Charger Rack A maximum of eight telephones can be charged simultaneously. The charger rack is designed for desktop use and for wall mounting. -
Page 61: Care And Maintenance
Care and Maintenance Your telephone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attention to all safety instructions. - Page 62 Call Filter Filter Options List of numbers AVAYA Directory Call Pickup Direct Call Pkup Send All calls Call forward Priority Call 62 Avaya 3711 User Guide Headset Accept List Block List Filter off External Dir Internal Dir Directory User Input Selections...
- Page 63 Ride WML Portal (only during a call) Directory Transfer Conference Park WML Portal System IPEI Subscription Redial Telephone Book Directory External Dir Internal Dir User Input Selections Caller List Redial Telephone Book [predefined] [User Input] External Dir Internal Dir Directory External Dir Internal Dir User Input...
- Page 64 Auto Answer Charging LED Display Time Disp.Contrast Time Format Date Format Security Change PIN Read only Reset 64 Avaya 3711 User Guide <Options / Edit> <Options / Delete> Auto.Search Key Click Coverage Warn Battery alarm Confirm tones End of Menu...
- Page 65 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.
- Page 66 66 Avaya 3711 User Guide...